back to listings SME Profile: CommLink

Unit B1E, The Business Park, Pleasley Vale, Mansfield NG19 8RL

t: 0800 138 8500 e: mike.burkinshaw@commlink.co.uk w: commlink.co.uk

Welcome to CommLink – Delivering quality communication solutions & bespoke client service experience

Bespoke Solutions - Disaster Recovery Solutions - Out of hours service, emergency call handling - Never miss a call again with our service.

CommLink offers a range of call handling services, but essentially what we do is offer businesses a sound opportunity to grow or to streamline costs.

Our approach is to develop a bespoke offering to fit with the scalable and changing needs of your business, integrating and embedding our services so that they connect with your businesses blood supply. Our superior systems, skills and processes are designed to be flexible – you don’t change anything, we do all the work to add value with minimal disruption to your firm.

It doesn’t matter whether you already use a call handling company, whether you have your own in-house team; working with CommLink, either alongside or instead of these will provide quantifiable added value, whatever your needs for change/ improvement.

SERVICES

CommLink are one of the UK’s leading providers of outsourced contact centre solutions and are specialists in inbound call handling, available 24 hours a day from our UK contact centre. We enable your business to stay in contact with your callers 24 hours a day, 365 days a year, including weekends and bank holidays. We understand the importance of excellent customer service for your business and will look to tailor a solution to meet your individual needs, both now and as your business changes.

CommLink has provided outsourced contact centre services to businesses of all sizes and in all industries since 1997, and with many successful years in the industry, we have wealth of experience in setting up a range of contact centre projects from call handling & messaging to complex customer service solutions. Although we will look at your business and provide a bespoke solution, information on our component services can be found on this website.

 

CASE STUDIES

Noah’s Ark

  • Noah’s Ark Environmental Services Ltd lead the way with their innovative provision of Dog Warden Services, Animal collection services and Pest Control Services. The company was founded in November 2004 Read more

Energy Care

  • EnergyCare uses CommLink’s inbound call centre services to deliver high quality customer service and increase the sales of its portfolio of products, all in a cost-effective manner. EnergyCare Group offers… Read more

Carter Synergy

  • Carter Synergy uses CommLink’s inbound call centre services to deliver a high quality out of hours call desk, processing emergency repair information and efficiently dispatching engineers to their clients. Carter… Read more

 

READ MORE ABOUT US

 

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Frontline Healthcare Case Study: 4m+ care calls answered whilst £600k+ saved