back to listings SME Profile: Britannic Technologies Ltd
Britannic Technologies Ltd
About Britannic Technologies
Britannic Technologies is an award-winning specialist in voice communications, systems integration and managed services, maximising the ICT investment of over 700 private and public organisations across the UK. We specialise in Unified Communications & IP Telephony, Contact Centre Solutions, Cloud-Based Communications & Virtualisation, and Networking. Whatever your project, we can deliver a 360° degree solution to cover all your business communications needs, operationally and technically, or work with you to fit the missing piece that makes your communications ecosystem cohesive, cost-effective, customer-centric.
We listen carefully and work closely with you to understand your organisational strategies. Then we design communications networks and integrated communications systems to help you deliver them. Our solutions optimise existing IT investments, boost operational efficiency and customer service levels, and future-proof your communications environment.
We make it easy for you both to access next-generation technology and to leverage your current IT and comms systems. Our services portfolio permeates the entire technology lifecycle and we can become your expert partner whether you need resource to conceptualise and architect your comms environment, require systems support through an experienced maintenance team, or need reliable network management.
Our team is well versed in managing complex technology migration programmes and strategies across diverse technologies and supply chains. We adhere to best practice methodologies including Prince2 project management to safeguard the smooth delivery of your project.
Our customers benefit from comprehensive Service Level Agreements, customisable billing, proactive monitoring, intelligent reporting tools and web-based management interfaces, 24x7 support via a dedicated NOC and access to a multi-faceted, highly skilled and experienced team of professionals who work hand in hand with you to augment your teams and add real value.
BS EN ISO 9001 Quality Management System
ISO 27001 Information Security Management
Mitel Platinum Partner
Avaya Trusted Supplier
More about us
Founded in 1984, Britannic Technologies has firmly established its reputation as a trusted technology partner for innovative, converged communications solutions. Our customers come first in everything we do and that is why we continuously invest in our people, service delivery and managed services, ensuring each customer receives the proactive, intelligent service and considered advice that they need to realise their ICT strategy. This ethos has seen Britannic grow into one of the largest independent communications specialists in the UK with an 80-strong team of talented software developers, network engineers, project managers and business analysts that design, build, manage and support custom communications environments.
communications call contact solutions hosted phone solutions, pbx telephone systems, networking solutions, Interactive Voice Response (IVR), IP, SIp & VoIP Telephony, Managed Service, Mobile App Development, Mobile Communications, Unified Messaging, Video Conferencing / Production, Systems Integration, Telecommunications
Business Communications, Business Process Management, Business Resilience, Cabling, Change Management, Channel Shift Solutions, Cloud Based Solutions, Collaboration, IP Telephony & Networks, Maintenance and Hosting, Managed Services, Mobile App Development, Network Installations, Performance Management, Process Improvement, Project Management, Systems Management, Technical & Engineering, Unified Messaging, Video Conferencing/ Production, Wireless Technology, Workflow Applications