back to listings SME Profile: Harrison James IT Services Limited

Harrison James IT Services Limited

1 Green Close, Leighton Buzzard, LU7 9JL

T: 07985 412202 E: info@harrisonjamesit.com W: harrisonjamesit.com

Welcome to Harrison James IT Services - Our skilled and service focused IT consultants partner with our clients to deliver a commercially viable digital solution to maximise their IT sevice provision.

Harrison James IT Services is an innovative and service management focused consultancy.

Drawing on our skilled and service focused experts, we can assist IT Departments and IT Suppliers along their service management maturity journey. Including everything from the strategy and business case creation to the processes and procedures used to execute excellent IT services.

We partner with IT Departments: to assist them in delivering the best value possible to their user community and business stake holders, by developing a service strategy that is business aligned, robust and scalable for future demand.

We work with IT Suppliers: to help improve profitability by working with you on delivering adaptable and controlled, shared Services IT that your customer’s demand. We create consumable service models that improves customer satisfaction and delivers best practice. Our aim is to develop long term relationships with our clients acting as their trusted partner in their long term plans, by providing sustainable, strategic and effective solutions to help execute their business strategy. We utilise the best of breed technologies, principles and teams to deliver IT’s goals on being their organisations trusted business enabler.

Our clients: span a diverse range, from public sector department, to medium size business realising their reactive IT model needs to evolve and large enterprises who already realise the values of continually learning; and improving their IT service maturity.

Our team: Our team of skilled and focused experts is made up of experienced IT professionals who have a long history of delivering service transformations and IT improvement initiatives.

SERVICES

In a business environment driven by flexibility, speed and efficiency we can support a robust IT strategy for IT departments directly or, one that allows you as an IT supplier to deliver best practise to your clients.

Please click on the links below to view more about our services:

Service Delivery Outsoucing

  • Our experienced Service Delivery teams can supplement your existing capability to deliver better services or take complete ownership of IT services for you.

Service Management Outsourcing

  • We provide skilled expertise, products, processes and controls in all service management disciplines from Incident Management right through to change, configuration and transition management.

Service Management Design

  • We manage the complete design process to ensure a successful migration. We implement IT Cloud Service Management based on ITIL and ISO/IEC 20000 aimed at companies which offer IT services to a user group and want to implement the best practice standard to show their clients that they offer the highest standard of IT Service Quality in their services.

Transformation Services

  • Experts in delivering Service Management solutions, our Transformation capability allows you to effectively migrate your existing services from internal or externally hosted infrastructure to cloud based services.

Procurement, Strategic Sourcing & Vendor Management Services

  • We provide a full procurement and ongoing vendor management service on a projected related basis. Experts in the full sourcing process from running the selection process, to negotiating the final terms.

Digital PMO, Project & Programme Services

  • We provide a full procurement and ongoing vendor management service on a projected related basis.

Commercial Exit & Transition Services

  • We understand the need to move away from large traditional outsourcing agreements and we can help you move to smaller, more competitive and innovative suppliers.

CONTACT US

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