back to listings SME Profile: J.Com UK Limited

J.Com UK Limited

Riverside Centre, 63-67 High Street, Teddington, Middlesex, TW11 8HA

T: 0208 943 2222 E: info@jcom.co.uk W: jcom.co.uk

Welcome to J.Com UK Limited

Jcom is the UK’s Leading IT Support Reseller in Teddington, Kingston, London & Richmond. Established in 1999, Jcom works in partnership with organisations to achieve business goals through technology.

  • Bespoke IT solutions: We are able to provide bespoke IT solutions to meet your business challenges across all elements of your infrastructure.
  • Vendor Independent: We work with all major vendors enabling us to source the right technology for your needs.
  • Money Saving: Strong industry accreditations and partnerships enable us to provide the best technology at an affordable price.

Our public sector clients include:

 

We specialise in providing managed compute, storage and network infrastructures that can either be built on-premise or provided as a cloud-based solution in data centres. Using the latest technology, we provide organisations with the capabilities to allow them to focus on what matters most. Jcom are vendor independent, hold industry recognised accreditations and have a proven track record across both public and private sectors with strong client relationships.

  • Delivering IT solutions since 1999
  • Industry Wide Accreditations✓
  • Customer retention 96%
  • Support Desk available 24x7x365

​Additional Services include:

  • Data Protection
  • Information Security
  • IT Compliance and Standards

Cloud Services

Infrastructure As A Service 

Jcom’s Infrastructure as a service platform provides you a low cost and flexible alternative to keeping hardware on premise. Our technical team will work with you to design a solution that fits your needs and ensure you don’t pay any more than you need to. 

  • Avoid huge capital costs with our monthly/quarterly payment model and work with predictable low costs.
  • Our Tier 3 Datacentres across the globe ensure you can feel comfortable that your data is safe and readily available whenever you need it.
  • You can take control of supporting your environment yourself, or make use of our managed service dept and pick an SLA to suit you

Flexi Servers 

Jcoms flexi servers offer you complete control of your hosted infrastructure.

  • We provide web based, graphical control of your entire cloud (servers, VLAN, firewalls, public IP’s,billing).
  • Use our graphical sliders to scale your resources instantly.
  • There are no fixed contracts or lock-ins. We simply deduct your actual usage from your balance.

Backup as a service 

Jcoms backup as a service provides reliable protection for your data on an effiecient and low cost platform

  • High-speed backups of millions of files and large databases
  • Backup as fast as your hardware allows
  • VirtualRestore for immediate file access during recovery.
  • Latest 256-bit AES GCM Encryption technology
  • No impact on local disc usage

High Availability/DR as a service 

Jcoms High availability cloud offering is a real time solution that offers options for physical, virtual and cloud servers. Our service provides complete data protection and enables instant recovery/failover from any server outage along with total workload mobility and resource optimisation to offer you peace of mind that an outage isn’t going to cause data loss or extended downtime.

  • Real Time High Availability and Disaster Recovery
  • Replicate any physical or virtual server to our cloud platform and give yourself peace of mind
  • Instant failover to your replicated server during an outage
  • Full scale protection at an affordable price

On‑Premise services

Managed and Support Services 

Jcom offer a range of bespoke services to fully support and maintain your IT environment. Increase the performance and reduce the cost of your infrastructure by letting us manage/augment your IT requirements. We use our technical experience and knowledge to provide a service that is personal to your organisation adding the value you need to gain peace of mind. Why us:

  • We deliver 24/7 support to our users across ther globe
  • We are trusted partners with all Tier-1 vendors
  • We resolve nearly all incidents remotely- meaning you can get back to work asap
  • Outstanding customer feedback
  • We support a range of businesses- from small start-ups to global presences

Hardware Warranty 

In response to continually rising hardware warranty costs, Jcom offer our own Hardware Warranty Service which is up to 30% cheaper than Vendor Warranties. All work is carried out by qualified and certified engineers; we guarantee to match your current vendor SLAs and all major hardware brands are covered.

Professional Services 

Our project management team will work with you to plan, design, implement, deploy and manage your technologies to help develop the way you do business. With over 15 years’ experience our qualified engineers are able to assist from not only a technical but a commercial approach.

Security 

Jcom combine the best in breed technologies and expertise to provide our customers with the most robust possible security solution. We aim to add more value than many other standard security partners; offering a wide range of support, implementations and solutions.

Software Licensing 

We partner with the UK’s number 1 LSP and have done so successfully for over 16 years in order to deliver the best service possible. Our qualified in house licensing experts will not only provide you with the cheapest licensing costs, but will advise as a consultant on which licenses you require whilst driving down costs by negating unnecessary purchases . We work with the UK’s largest Software Asset Management team to ensure you are only procuring licenses you really need. We can assist with tier one vendor audits as well as provide training.

 

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