back to listings SME Profile: Cognition24 Limited
30 Market Place, Hitchin, SG5 1DY
t: 01462 412021 e: enquiries@cognition24.com w: cognition24.com
Linkedin: https://www.linkedin.com/company/cognition24/
Twitter: https://twitter.com/Cognition_24
Youtube: https://www.youtube.com/channel/UC1VknMn69_n24aN1Dm5RuSw
AN INNOVATIVE SALESFORCE CONSULTING & MANAGED SERVICE PROVIDER
Putting data at the heart of everything you do
At Cognition24 we’ll work by your side to give you honest, reliable advice and support to help you make faster, smarter, data-powered decisions right across the spectrum.
A Trusted UK Salesforce Partner
In a world of accelerating change, incessant demands and exponential data growth, it’s often hard to focus on the big picture, let alone manage the details. At Cognition24, a leading UK Salesforce Consultancy and MSP, our experts will work by your side to give you honest, reliable advice and support. Our advisors will help you make faster, smarter, data-powered decisions right across the spectrum.
Whatever your role, whatever your business, our passion is to make your working life easier by moving data to the heart of your business. We’ll save you time, save you money – and allow you to truly put your customers first in everything you do. Because if your customers are happy, so are we. Read more about us
Salesforce Implementation
No matter where you are on your Salesforce journey, we’ve almost certainly delivered a similar solution. Whether you are evaluating Salesforce or are an experienced team in need of additional support, we can assist your existing team or fully manage the project. We have the resources, skills, and knowledge to maximise your investment. READ MORE
Salesforce Managed Services
Salesforce is continually evolving and we understand better than most that this brings certain challenges. Keeping up to date with improvements, enhancements and changes can feel like a full-time job. We’ll manage your Salesforce environment and if required, any connected applications. This gives you peace of mind with a transparent and manageable expense. READ MORE
ERP Integration
Salesforce has the power to offer a single view of the customer, bringing Finance, Supply Chain, Manufacturing, Marketing and HR functions seamlessly together into a single platform. With our ERP background, we have the expertise and the experience to deliver a fully functional ERP solution for a fraction of the cost of other systems. READ MORE
Change Management
We provide an end-to-end change management consultancy for the delivery of Salesforce; including people, culture and organisational change. In many cases, communication surrounding system roll out can be overlooked by many businesses, so our experienced team will work alongside your people so they are ready and open to change. READ MORE
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WHAT WE DO
Salesforce Services
Business Services
INDUSTRY SECTORS
- Public Sector CRM
- Financial Services Cloud
- Hi-Tech
- Retail
- Salesforce Professional Services
- Life Sciences
RESOURCES
CRM for NHS and Public Sector
By transferring decades-old legacy systems and manual processes and putting them into Salesforce, public sector organisations can transform their engagements, giving a 360-view of citizens, stakeholders, and partners. Salesforce Public Sector CRM will help streamline key services, increase efficiency, and support innovation.
Salesforce is the first choice CRM for many public sector bodies in the UK – and here at Cognition24, we’ve been helping public sector organisations implement Salesforce CRM to improve internal processes and customer satisfaction.
Leverage our Public Sector and NHS Experience
Cognition24 is fast becoming one of UK’s most trusted Salesforce Partners within the Public Sector. Our expertise in the field of ERP, as well as our involvement with many large public sector bodies, provides us with an in-depth knowledge of the challenges faced by your organisation.
We pride ourselves on our ability to deliver high quality, practical and efficient solutions for your requirements, whether small or large, with each one treated with the same level of determination to ensure your organisation can focus on its priorities.
How we helped Herts Urgent Care
HUC wanted a user-friendly solution that delivered on several business requirements based around CRM functionality. The system needed to add value and provide clear business benefits. It was also crucial that the system was scalable and future-proof.
“We recently worked with Cognition24 to implement Salesforce into our organisation. As an NHS provider we were not looking for a ‘Sales’ system, our primary focus for our CRM was to support with our stakeholder management, as well as somewhere to keep information about tenders and potential areas for development. Cognition24 have been great, they really took the time to understand our organisation and what we really needed from a system. They also got to grips with the idiosyncrasies of the NHS (including the million acronyms) and replicated these within Salesforce to best work for us, regularly checking that we were seeing the outputs and information that we needed, in a user-friendly format! Every single person we have come into contact with from Cognition24 has been helpful, personable and approachable and I would most definitely recommend them for your CRM needs!” Vicki Bean, Market Development Manager, HUC
PUBLIC SECTOR CLIENTS INCLUDE
