back to listings SME Profile: Clovertec Ltd

 

Clovertec Limited, 4330 First Floor, Park Approach, Thorpe Park, Leeds, LS15 8GB

T:  0113 8873710     |     E:  info@clovertec.co.uk     |     W:  www.clovertec.co.uk

      

 

About Us

Established and trusted provider since 2008.

Clovertec is an established and trusted provider of high-quality IT services and solutions, based in Leeds. Our customers rely on our qualified and experienced support team to ensure their businesses maintain the highest levels of availability and continuity.

Our core proposition of providing a holistic outsourced IT service means that our customers can focus on their core business, safe in the knowledge that their systems, applications and devices are in good hands.

Clovertec's Philosophy

Our aim is to become the trusted technology partner of our customers

By investing time in understanding our customers’ challenges and goals, we can create a suite of IT services that deliver valuable business outcomes.

 

Strategic Partnerships

Successful IT solutions are based on a blend of talented and qualified people and the right technology partners. Clovertec are a certified Microsoft partner and Cloud Solution Provider, (CSP) allowing us to provide the whole suite of Microsoft cloud platforms, applications and licensing. In addition, we have strategic partnerships with several partners, such as Veeam, Webroot, VMWare, Dell, Ruckus and Sonicwall.

Dedicated support

We have a team of highly qualified engineers in the support centre, as well as consultants and technical account managers who have intimate knowledge of our customers’ environments. They provide a dedicated, high level of attention, leaving our customers with strong sense of confidence, positive feeling and trust in our abilities.

Why Clovertec?

Clovertec is an IT consultancy in the UK that provides a consistently high level of customer service, with 99% of customers saying they are very satisfied with their experience. We don’t operate with a 1st line engineer triage system, meaning that our customers gain instant access to our highly qualified and experienced team of 2nd and 3rd level engineers.

Our tools and processes also mean that we can proactively monitor the health of our customers’ IT environment allowing us to identify and resolve any issue before it becomes a problem that impacts users.

  • High Service Level

Customer satisfaction from our IT consultancy in the UK is consistently over 95%. Every customer receives the same high level of attention, regardless of the company size.

  • Scalable

Our methodologies, processes and tool kits mean that we are able to scale our service delivery without diluting the quality of the experience.

  • Adaptable To Suit You

In the real world, every company is unique and has different priorities, requirements and dynamics. Whilst we have a portfolio of service packages, we often create a bespoke suite of services, based on consulting with our customers’ specific needs.

  • Skilled Team

All our engineers have qualifications and certification in IT and vendors specific technologies, for example Microsoft, VMWare, Webroot and Sonicwall. This level of knowledge ensures that in most cases we can resolve issues ourselves without always referring to a 3rd party.

 

Our Services

Click on the links below for further information…

Support Services

Cloud Solutions

Security Solutions

Business Continuity

 

 

Our Certified Partners

                         

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