back to listings SME Profile: C3 Ltd

Cambridge Innovation Park, Stirling House, Denny End Road, Waterbeach, Cambridge, CB25 9PB

t: +44 (0)1223 427700 e: enquiries@c3.co.uk w: c3.co.uk

C3 - Telecommunications specialists. Secure and Scalable Multichannel, PCI Payments and Virtual Contact Centre Solutions.

Founded nearly 30 years ago as a specialist supplier of computer telephony platforms and associated applications, the owner-managed business now supplies a wide range of customised multi-channel communication and PCI-DSS Compliant payment solutions to customers worldwide.

Our experience in the communications market place means we have an excellent track record for service. We are constantly evolving our product range to reflect market demands and customer requirements.

Our products enable organisations to automate their communication processes, to generate new revenue channels, streamline communications processes and reduce overhead costs.

Aside from our market leading call handling and voice messaging solutions, we are also known as one of the UK’s leading PCI-DSS specialists and our technology is used by some of the UK’s best-known charity campaigns to take thousands of secure payments per minute.

We pride ourselves on the long-term relationships we have with our clients who choose to work with us because, as a technology specialist, we offer highly advanced applications, expert technical support and flexible commercial terms.

Why C3

  • Our clients worldwide depend on our core technology-neutral software to give their business an edge in the competitive markets they operate in.
  • Our products can be deployed on site, hosted in the cloud or a hybrid of both.
  • Solutions can be quickly customised to suit a clients individual need.

 

SERVICES

Please click on the links below for more information on each of our services:

PCI DSS PAYMENT

Stress free PCI compliant payment solutions – Remove the hassle of compliance with C3’s payment software solutions

Last year C3’s customers processed in excess of £180 million in secure PCI-DSS Compliant Telephone Payments. The rolling 12 month counter below shows are software is on target to break £250 million this year. Read more

CONTACT CENTRES

Optimise your customer interactions with Contact Centre platforms from C3.

TELEPHONY SYSTEMS

Telephone systems & solutions from the experts

FUSION IVR

Could your business benefit more from a better functioning phone system?

WELLBEING SERVICES

C3 helps University student services and staff wellbeing with new contact centre solution

BEFRIENDING SERVICES

Our telephone-based befriending solution is designed to help charities and local government reduce loneliness and isolation in the local community.

The service aims to:

  • Reduce social isolation
  • Promote independence
  • Improve self-confidence
  • Improve health and emotional well being
  • Empower service users to access local social, community and leisure activities

TESTIMONIALS

 C3 delivers the technology we want, when we need it. Their open platform and flexible technology has enabled us to add value with bespoke integration.

C3 are very customer focussed and dependable. Always ready to help find a solution...[they have] the skills and expertise to help shape customer requirements.

We have had a long and successful relationship with C3. We find their equipment reliable and their customer support team very helpful and responsive.

 

 

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