back to listings SME Profile: UOE Ltd

UOE (UK) Ltd  

Tel: 08456 43 43 44 Email: sales@uoe.co.uk Web: www.uoe.co.uk

WELCOME TO UOE : THE OFFICE EXPERTS

Right Price, Right Product: We know the bottom line is always important. But often it is a case of not only ensuring you get a great price, but more importantly the right price on the right product. Our clients save more by buying the right item than by simply getting a little extra discount on the wrong item. Our prices are extremely competitive – on average in the past 12 months we've saved new clients 18% against their previous supplier!

Workplace Supplies: Our product range goes far beyond just traditional paper, ink, toner and stationery and includes a broad selection of health & safety, catering and hygiene items to support office, warehouse, mobile and homeworkers alike.

Keep control, your way: We tailor our services to match your specifications exactly whether you need online ordering through our website, via punch-out from your e-procurement system, complete budgetary control or complex reporting. Getting this right from the start is vital but constant development and appraisal is essential in delivering long-term ‘best value’.

Beyond the Catalogue: Every day our clients challenge us to find something weird, wonderful or unusual. We love a challenge so whether it’s bespoke or off the shelf, with a database of over 135,000 items and over 400 suppliers on file we’ll make every effort to match your requirements.

Expert Help and Advice: Every client is assigned an ‘Expert’ to act as their single-point of contact. With 86% of clients rating our service as “excellent” or “consistently good” we know they are the vital link between the clever technology stuff our website offers and personal service that makes us “always friendly” and “full of helpful information”.

BUSINESS SERVICES 

MANAGED SOLUTIONS 

RETAIL STORE 

Our growing high-street branch network serves around 1 million customers a year and also provides a full Business Services Hub (internet access, printing, binding, laminating, faxing, copying, scanning, photo printing and every other service a small business needs to GET WORK DONE.)

AWARDS  

We didn’t set out to win awards, we set out to offer our customers the very best service we could but the awards keep coming....

  • Winner: VOW+ Managed Print Dealer of the Year 
  • Winner: VOW+ Managed Print Dealer of the Year
  • Winner: BOSS Retail Excellence - Best Independent Stationery store in the UK!
  • Winner: OFDA :BOSS Marketing Excellence Award 
  • Winner: OFDA :Orange National Business Awards
  • Winner: IMS Mystery Shopper Customer Service Survey
  • Finalist: BOSS Awards : Marketing Excellence
  • Winner: Mystery Shopper - Best Customer Service Award
  • Winner: OFDA :BOSS Environmental Award
  • Winner: BOSS Awards: Marketing Excellence
  • Finalist: BOSS Awards: Entrepreneur of the Year

CSR & SUSTAINABILITY 

We take great pride in our business practices and procedures and take our Corporate Social Responsibilities seriously and passionately.

Our warehouse and logistics network holds ISO14001:2004 and FSC Chain of Custody Certification as well as being FORS (Freight Operators Recognition Scheme) accredited.

Working with Carbon Smart we have developed a practical programme for carbon reduction based around a series of measurable and achievable goals across our business.

We understand that everything we do has an impact on the world around us and we strive to find smart, achievable and measureable steps to make our impact on the world a little less every day.

Our CSR & Sustainability goals fall under a number of categories:

WHAT OUR CLIENTS SAY 

We are delighted to be working so closely with UOE on a daily basis. UOE provide us with various aspects of support throughout all of our (11) offices in the UK. We have been delighted with the level of customer service and support received from UOE and we look forward to continuing this great relationship going forward. “ Darren -Facilities Officer 
 
Have been using UOE for many years as our main preferred supplier for stationery requirements.  They have proven to be helpful, supportive, proactive, always willing to go the extra mile and are competitively priced.  Thank you UOE, you are a great supplier”. Helena -Business Manager
 
UOE is our very favourite supplier: we have made a conscious effort to move as much as we can into their capable hands. Always there in a pinch, and always able, willing, and eager to go the extra mile for us, we just can’t praise UOE enough! Amy – Office Support 
 
CONTACT US 

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