back to listings SME Profile: Hallmark Consumer Services Ltd

Green Bank, Saxby Road, Melton Mowbray, Leicestershire, LE13 1FF

T:  +44(0)1664 485000  |  E:  marketing@hallmarkconsumer.co.uk  |  W:  www.hallmarkconsumer.co.uk

 

ABOUT US

Hallmark Consumer Services specialises in providing hassle-free fulfilment solutions and related services that help businesses to flourish.

Established in March 1992 by Chris Hall, Hallmark Consumer Services is a family-owned business centrally located in Melton Mowbray, Leicestershire. The business is managed by Phil Hall, the second generation of the Hall family ownership.

By working in collaboration with our clients our key aim is to deliver a first-class, proactive and personalised service that takes the challenge of fulfilment away. We apply our core principles of flexibility, reliability and transparency in all that we do, and we are committed to finding solutions tailored to our clients’ needs rather than a one size fits all approach.

We welcome clients of all sizes from new, fast-growing businesses to leading blue chip organisations and charities and always strive to deliver value for money, fast turnarounds and excellent customer service.

We are proud of our heritage and our people (who we consider part of the family) and we are passionate about making a positive difference to the businesses and charities we work with.

To find out more about Hallmark Consumer Services and how we can help lighten your load, give us a call or come and see us.

How we work

By partnering with Hallmark, you’ll not only receive a first-class fulfilment service, you’ll also benefit from our many years of experience, expertise and insights that will help you to deliver excellence to your customers.

Our approach to fulfilment puts our clients at the core of everything we do and centres around collaboration and transparency. From the outset you’ll have the opportunity to view our operations for yourself, and your dedicated client manager will spend time listening and getting to know you, your business, your goals and aspirations. We will then work together and tailor our services to help you achieve them.

Our purpose is to take away the challenges of fulfilment and find positive solutions for you so that you can focus on other areas of your business. And we will always try to reduce your costs wherever possible.

We are an extremely agile business, which means our services are completely flexible and can be easily scaled up or down as you require.

With Hallmark as your fulfilment partner, you’ll be working alongside a business that genuinely cares about your success. We view ourselves as an extension of your team and work hard to maintain strong relationships – something our clients value and tell us we do well.

SERVICES

Fulfilment Services

Contract Packing

Contact Centre

From efficient order processing and fast shipping through to returns management and intelligent reporting, we’ve got your fulfilment requirements covered.

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Scalable services from kit assembly, gift hampers and direct mail to cost-effective sustainable packaging solutions.

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Multi-channel customer service support that delivers a first-class service to your customers both pre and post-sale. 

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CASE STUDIES

 

How Hallmark can help you

Hallmark Consumer Services provides flexible fulfilment solutions and supporting services for both B2C and B2B businesses across a wide range of sectors. 

Whether you are a new, fast-growing company, a well-established retailer or a busy charity, our expert client managers will work closely with you to solve your fulfilment challenges.

Services for start-ups

Services for established retailers

Services for multi-channel businesses

Services for charities

 

 

              

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