back to listings SME Profile: FSI (FM Solutions) Limited

FSI (FM Solutions) Limited 

Exchange House, 180 - 182 St Mary's Lane, Upminister, Essex, RM14 3BT 

T: +44(0) 1708 251900 E: W: 

Welcome to FSI (FM Solutions) Limited - Market-leading Facilities Management Software

  • Concept Evolution: core CAFM solution
  • Concept Advantage: Workplace Technology apps
  • FSI GO: Mobile Workforce

 Since 1990, FSI has been a major influence on workplace technology and services for the built environment, delivering a truly versatile business tool. Sector and regional knowledge, and an insider’s understanding of the many considerations that influence strategic software buying in the 21st century, have helped FSI partners and clients to play a central role in taking Concept to the heart of their business.

From inception, FSI has led the charge to deliver software that reflects the demand for usability, visibility and accessibility across an organisation. FSI has intuitively understood and responded to shifts and changes in the way technology is used in increasingly integrated ways to support processes and drive profitability.

Such innovation has reflected the consumerisation of enterprise software. Originally achieved through the rise of the internet, most recent demand has been for truly mobile solutions with access to systems and applications via the latest generation of smartphones and tablet devices. Interest has also increased in cloud-based software delivery models.


 Concept Evolution™ Completely web-based Computer Aided Facilities Management (CAFM) Software Solution from FSI.

Facilities Management (FM) Software Facts:

  • Completely web based Computer Aided Facilities Management (CAFM)
  • Accessible anywhere via a single web browser
  • Extremely powerful, flexible and easy to use CAFM
  • Single, integrated view of FM activities
  • Integration with common business applications for complete control of FM functions
  • Built using the latest Microsoft® .NET technology
  • CAFM Software owned and developed by FSI

The Benefits Of Our CAFM Software Include..

  • Concept Evolution is a web based CAFM solution. This allows for a rapid roll out; as well as low cost CAFM software ownership
  • Industry standard databases are supported; including Microsoft t SQL Server and Oracle
  • CAFM functions combined with a multi service FM control; this provides users with full control of all their day to day FM needs
  • Multi discipline CAFM helpdesk is provided; this gives you full control of all your hard and soft services all in one place
  • Customer data is segregated by region and operation. This allows for the control of regions; multiple customers; and service providers all from within one easy to use system
  • With CAFM Software, customer contracts can be managed, providing users with easy access to tools like task rates; job schedules; resource charges; contract status; validity dates; costs; and SLA's etc
  • Limitless concurrent user licences with no workstation restrictions are supplied. This allows for a low cost roll out of the system
  • Named user licenses; this ensures all users have full access to the system
  • KPI performance monitoring across the lifecycle of all FM tasks
  • Mobile solutions; these provide a seamless integration between your back office, and mobile workforce
  • Concept Reports is included as standard for ad hoc report writing
  • Digital Dashboard; this provides you with a real time graphical image of your KPI’s
  • The multi-tiered costs structure; this supports your existing business and financial codes
  • Available online as a fully hosted CAFM solution

Overall our CAFM Software caters to these business processes:

  • SLA control
  • Buildings and Property Register
  • Contact Management
  • Customer Satisfaction Audit
  • Document Management
  • Finance (cost centres, cost codes)
  • Health and Safety Notes
  • Planned Events Diary
  • Resource Planner
  • Resource and Skills Register
  • Shift and Rota patterns
  • Supplier Register
  • System and User queries
  • Task Window
  • Timesheets
  • User Accounts and Roles
  • Work Permits

View our Online Prospectus       View our Video Libary

Public Sector Case Studies include:

Clients Include:


Crown Prosecution Service, Department for Communities & Local Government, Greater Manchester Police, Highways Agency, Islington Council, Ministry of Defence (Amey Business Services Limited), Office of National Statistics, Royal Courts of Justice, The Scottish Parliament

Hospitals & NHS Trusts

Bradford NHS Trust, Brighton & Sussex University Hospitals NHS Trust, Coventry & Rugby Hospital Company, Derby City General Hospital, HCP, Kingston Hospital NHS Trust, The London Clinic, Newham University Hospital NHS Trust, Northwick Park Hospital, Nottinghamshire Healthcare NHS Trust, Oxford University Hospitals NHS Trust, Rampton Hospital, Royal Liverpool Hospital NHS Trust, Salford Royal NHS Trust, St Andrews Hospital, Sandwell Mental Health & Social Care NHS Foundation Trust, United Bristol Healthcare NHS Trust, United Healthcare, Worthing & Southlands Hospital.

Universities & Colleges

Anglia Ruskin University, Birkbeck College, City University London, Edinburgh Telford College, Glasgow College of Building & Printing, Imperial College London, Motherwell College, Robert Gordon University, The Sheffield Hallam University, South Lanarkshire Schools, University of East Anglia, University of Nottingham, University of Westminster.













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