back to listings SME Profile: Pure Telecom
Michael Place, Anchorage Avenue, Shrewsbury Business Park, Shrewsbury, SY2 6FG
Shrewsbury: 01743 244 933 Birmingham: 0121 227 5855 London: 0203 758 3886
Welcome to Pure Telecom
Established in 2006, we are an award-winning business telecoms provider. With people and service at the heart of our business, we provide the best quality products coupled with outstanding customer service.
Under the leadership of our directors, we bring over 30 years of telecoms industry experience shaped by quality, knowledge and technical expertise.
By providing a range of tailored and cost-saving telecoms solutions we can offer a fully unified communications service. These include mobile and connectivity services to business applications, cloud storage, IP telephony and IT support. We partner with some of the best in the industry and offer a broad range of products utilising the greatest manufacturing. We’re an O2 Direct Partner and we have strong relationships with Node4, Gamma and Entanet, to name a few. You can find out more about our partners here.
Our customer service
With all products under one roof, we offer first-class service and support by focusing on understanding the individual needs of your business and tailoring our telecoms solutions to suit you.
Moving to Pure Telecom couldn’t be simpler. Our managed services ensure a smooth transition when implementing business solutions or switching telecoms providers. Every client is assigned a dedicated account manager and the entire process is managed for you. Your account manager will work closely with you to deliver the best possible package with the most commercial value.
We’re proud to secure business based on proven customer service and performance. As a result of our industry-leading SLAs, our customer satisfaction levels consistently exceed 99%. In addition, our local and national certifications and awards, including ISO9001 and Investors in People, recognise our dedication to high standards in everything that we do.
Our clients include organisations of all sizes and sectors and we’re proud to have one of the highest retention rates in the industry. Our strong reputation and expanding presence has raised our profile across Shropshire, the Midlands and beyond.
- MOBILE: Cost-effective and tailored packages combined with award-winning customer service and support. Read more
- TELEPHONY: Reliable and user-friendly hosted systems built to fit your business size, budget and growth plans. Read more
- CONNECTIVITY: Scalable and secure connectivity solutions tailored to suit the needs of your organisation. Read more
- CLOUD: Bespoke cloud environments ensuring your business operations are always online, safe and secure. Read more
- BUSINESS APPS: Collaboration, productivity and security business applications from the best industry partners. Read more
- MANAGED SERVICES: Committed to providing tailored solutions, dedicated account management and best in class support. Read more
It’s important for us at Pure Telecom to be one of the best independent telecoms providers in the UK. This is why we have developed close working relationships with the UK’s most prominent and trusted technology and mobile telecommunications providers, including our Direct Partners, O2. This allows us to continue our mission to deliver innovative business solutions with best in class service and support.