WIREDGOV

dsi billing services was formed in 1999 to provide critical printing and mailing solutions to the public sector, we are part of Paragon Customer Communications, a business with a global turnover in excess of €900 million. Over the past 21 years we have consistently delivered for our customers, and formed many long term strategic partnerships with some of the largest local authorities in the UK. Our reputation for delivering projects on time, to budget, whilst maintaining quality and integrity is something we are very proud of.

In recent years we have focused our product development strategy to align with the government digital transformation agenda, which has become one of the major drivers for change within the public sector. Our Govmail Hybrid Mail and Gov-U Online Customer Portal solutions are a direct consequence of customer demand to improve the customer journey, embrace agile working for employees and deliver both cashable and long term savings. By taking an authority-wide view of outbound and inbound mail requirements, we are able to deliver huge efficiencies for our customers.

 

Govmail is our hybrid mail solution that enables organisations to reroute their documents to our secure production centres for bulk printing and mailing - achieving up to 60% reduction in costs. Additional modules facilitate channel shift uptake, batch data transfer & document composition, printing and mailing. Our Govmail solution can be accessed via roll out of our print driver software or our web based application.

Features & Benefits 

• Supports home/agile working by allowing users to print and mail documents from anywhere.
• Reduces expensive local printer MFD click and maintenance costs
• Removes data breach risks
• Overall MFD fleet can be scaled back due to reduced local volumes
• Postage costs reduced
• Franking machine rental, maintenance and upfront prepaid postage eliminated
• Staff time greatly reduced – no more walking to printers, manual inserting into envelopes, and delivering to post room
• Existing stock management process eliminated
• Materials and consumables don’t need to be stored onsite freeing up valuable space
• Up to 60% savings through hybrid mail alone
• Post room operational and administrative burden greatly reduced
• Can remove the need for onsite enclosing machines in post room, rental & maintenance costs removed
• Document transfer secured by AES256 encryption and SFTP transfer.

With channel-shift module

• Influences user behaviour by suggesting alternative digital channels 
• Integrates with our Gov-u portal for email notification, online document presentment, and supporting metadata
• Can link to your existing customer portal and email solution to route documents through those alternative channels
• Aligns with government ‘Digital by Default’ agenda
• Selective messaging promoting alternative channels on outgoing documents, can increase uptake of alternative channels

 

Gov-u is our secure managed user web portal enabling your users to securely access digital copies of their documents, along with corresponding metadata. Gov-u can be fully styled to match your brand, while two-way linking to your existing website provides a seamless user experience.

Features & Benefits

• Recipients access their account via our web portal
• Digital archive of all documents can be viewed in PDF
• Notification via email/SMS
• Additional metadata can be presented providing clarity to recipient
• Can be skinned to reflect your corporate identity
•  Portal accessed directly and/or via your existing website.

 

Accreditation

• ISO9001
• ISO14001
• ISO27001
• CPAS
• FSC/PEFC
• Pantone Accredited Printer