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back to listings SME Profile: Masterfix GB Ltd t/a Masterfix Property Services
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Unit 1, 33 Stannary Street, London, SE11 4AA T: +44 (0) 20 7518 8600 | E: enquiries@master-fix.com | W: www.master-fix.com |
ABOUT US
Delivering Exceptional Property Care
Masterfix was founded in 2009 to deliver exceptional property maintenance services. We serve residential and commercial managing agents, landlords and freeholders, retailers, hospitality providers, insurers and policyholders. Our range of in-house services and genuine single source service delivery is unrivalled in our marketplace.
- Over 100 talented employees, including directly employed engineers across all trades, service team managers and support staff, all working together to deliver our service ethos of Exceptional Property Care.
- Energised, experienced and long-serving senior management team, providing exemplary leadership and supervision.An
- out of hours team, working around the clock, giving you ultimate peace of mind.
Our focus is on single source maintenance services, working with residential property managers, owners of multiple dwellings in London and commercial premises facilities managers.
Having established and successfully developed relationships with a wide range of clients, we have accumulated a substantial portfolio of commercial and retail clients, through exceptional property care and measurably better service delivery standards.
The management team is dedicated to our Continuous Improvement Plan, achieved through innovation and working proactively with clients to bring about cost savings, improve efficiencies and effectiveness, and find intelligent solutions.
- Directly employed engineers, and fully trained and experienced administration teams
- Management teams comprised of trade specialists, supporting our engineers, ensuring effective communications with clients
- Masterfix Ambassador Training: our unique behavioural coaching for all engineers
- Continuous technical training programmes for management and engineers alike
- High levels of staff retention: creates familiarity with portfolios, increases efficiency and experience
- Our Masterfix Client Portal and Database (P365) – key information at your fingertips
RANGE OF SERVICES
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The Technical Services Department is the backbone of our property services delivering comprehensive property solutions tailored to meet the diverse needs of our clients. Our team specialises in the following areas:
With a commitment to quality, reliability, and customer satisfaction, our team is equipped to handle the diverse needs of prime residential and commercial properties. We combine technical expertise with a proactive approach, ensuring that every project and service is executed to the highest standards. |
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The Insurance Services Department at Masterfix specialises in delivering expert property care solutions for insurance-related issues. Our team is equipped to provide integrated, efficient, and professional services across all core trades, ensuring swift resolution and minimal disruption for clients. Core offerings include:
By combining cutting-edge technology with a customer-focused approach, the Insurance Services Department provides seamless solutions to manage claims efficiently and restore properties with care and precision. |
OUR TRADES
Masterfix is a leading multi-trade contractor, supplying a skilled, time-served, fully accredited and directly employed property maintenance and building trades workforce.
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ACCREDITATIONS
Masterfix is regulated and accredited through various leading industry bodies. Delivering maintenance and compliance services to our customers requires specific technical skills, evidenced through our array of memberships. Using unaccredited maintenance companies is a risk our clients will not take.
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