back to listings SME Profile: GEM Worldwide Ltd

GEM Worldwide Ltd
Skycliff House, Galleymead Road
Colnbrook 486361, Berkshire
SL3 0EN

 

Tel: + (44) 1753 681 500
Fax: + (44) 1753 689 500
Email: cs@gemworldwide.com

www.gemworldwide.com

WHAT WE DO

GEM Worldwide was created in response to a genuine need and designed to set a new standard of customer expectation. Aware that some carriers had become inflexible and impersonal, we set out to offer a credible alternative. GEM’s worldwide shipping services are designed to work with individual customers, individually. The result is a better kind of service for companies which import and export throughout the world.

Research shows that businesses today are searching more and more for partners to work with, as opposed to simply hiring suppliers. And while some customers have come to us via recommendation and others have simply searched for ‘worldwide shipping services’, all have found a service that exceeds expectations. GEM is a worldwide delivery company which builds relationships of trust with its customers, and these relationships inspire confidence. As a result, customers feel able to delegate to GEM. They are able to outsource their despatch departments, utilise our pick and pack facilities, benefit from our leading shipping and information technology and depend on measurable, reliable and consistent delivery. Most importantly, they are supported with a personal, single point of contact who will work as an extension of their company.

Our worldwide deliveries range from a single crucial document to a large stock delivery of machine parts. We work closely with delivery partners who are chosen on the basis of their regional knowledge, reliability and proven reputation. We trust our partners. Our clients trust us and return to us time and again. The reason is simple. We think of everything.

Our customers come from numerous business and industry types; universities, record companies, marketing agencies, tourism, financial institutions, government embassies, software companies, hotel groups, publishing and financial print companies and more. Many are leaders within their field. We are proud to support their success and to enjoy a very high degree of customer loyalty.

Our customers choose GEM Worldwide, not only for the service we provide as a leading worldwide delivery company, but for the professional, friendly, balanced and personal manner in which we work with each of them.

It all adds up to peace of mind, allowing our customers to concentrate on the areas within their own organisations and markets where they are the experts.

To find out more about worldwide shipping services UK, please contact us on: 01753 681500 or cs@gemworldwide.com

Delivery beyond expectation

GEM doesn’t aim to become one of the biggest logistics companies in the world. For the last eleven years, we’ve simply wanted to be among the best.

We’ve achieved this by sharing our customers’ goals and pressures, and working in a way that is uniquely adaptable.

Currently, our worldwide shipping services cover over 200 countries and islands. GEM continues to grow to meet the needs of its customers, delivering a service beyond expectation, anywhere in the world.

Most customers have accounts with GEM. Some simply contact us as and when. We deliver an equal service to all.

 

SERVICES

Shipping Services

Export Services Import Services National Services
ShopNow Pick, pack and ship UK - Singapore

 

Support Services

Security, efficiency, transparency

GEM’s shipping support services include Archive & Record Management capability. Companies of all sizes rely on GEM to store and manage their records, on or offline. GEM’s offline storage services are based at our own secure facilities, enabling customers to free up valuable storage space on their own premises while GEM keeps their hard copy records in perfect order; secure, confidential – and easily accessible.

All aspects of record management can be delegated to GEM. On or offline, GEM manages commercial records, documents and files, providing data storage, file retrieval and secure destruction services.

Covering all areas of document and data management, whether acting purely as storage or involved in providing additional services, customers depend on GEM to keep their records safe.

Your records are held securely  – and can be accessed only by those authorised to view them.

Services include:

  • Offsite document storage – saves space
  • Desk-to-desk file retrieval and return service
  • All year round access to data
  • Secure online access to records
  • Confidential, secure data destruction and shredding

For further details of shipping support services or our record management services, please contact us on: 01753 681500 or cs@gemworldwide.com

 

Specialist Sectors

Our Sectors Retail Advertising
Education Manufacturing E-commerce

Social Responsibility

Conducting our business in a responsible manner is important to GEM. Being a leading worldwide shipping company we have economic, environmental and social impacts.

Whether it’s reducing our environmental impact, encouraging equal opportunities, social responsibility always remains a priority.

To address these impacts GEM believe their suppliers too can help provide positive impact through backing their Supplier Charter.

Supplier Charter:  This outlines the expectations of our suppliers, GEM inspire all their suppliers to actively reinforce the Commission, across all services and products GEM aim to work with suppliers with the same mindset.

Economic:  We expect all our suppliers to have the relevant procedures encompassing employment and fair pay practices in the work place.

Environmental:  We expect all our suppliers to have effective environmental policies appropriate for the nature and the scale of their business. The Environment

Community:  We inspire our suppliers to engage in their local communities. In the Community

People:  We inspire our suppliers to provide training and development and have recognition processes for all employees.

Fair Business Practices:  We expect our suppliers to have in place competent procedures to prevent bribery and corruption.

Data Protection & Privacy:  We expect our suppliers to have in place appropriate measures around data privacy, data protection, intellectual property and the treatment of consumer data.

 

In the Community

Supporting talented little GEMs…

As well as helping businesses to achieve their strategic aims, GEM’s directors are deeply involved with their local community and take delight in helping younger people work towards achieving their dreams.

As parents themselves, both directors are active members of their respective school’s Parent Teacher Associations – and this participation has developed into active involvement with local young achievers.
 

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GEM’s directors recognize the need in developing young talent and volunteer several hours a week helping students make the connection between school and the world of work, through the Young Enterprise Programme

Young Enterprise is the UK’s leading charity that empowers young people to harness their personal and business skills.

Young Enterprise make business relevant to the daily lives of young people helping them to discover their individual talents and achieve what they thought was impossible.

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GEM are delighted to be a sponsor to Spelthorne Sports FC whose first team play in the Combined Counties Premier Division.  Spelthorne Sports FCGEM are also proud to be a shirt sponsor for Spelthorne Sports U9 Rangers  helping local children to enjoy sport, keep fit – and develop their sporting talents.

 

 

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Accreditations

GEM Worldwide has ISO 9001 Certification.

This quality management system  formally recognises the company’s ability to consistently provide products and services which meet the needs of customers and other relevant stakeholders.

The high standards to be met in order to receive this accreditation, and the company’s ability to implement the requirements of ISO 9001: 2008 offers customers the reassurance that GEM is a company which works to the very highest standards in every area of endeavour.

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