back to listings SME Profile: Laura Anne Hospitality Consultant Ltd
Welcome to Laura Anne Hospitality Consultant Ltd
Whether you're looking to increase revenue, improve employee performance or save costs, our services are designed specifically to benefit the unique needs of hospitality businesses.
What is a hospitality consultant? A person appointed to improve the performance of a business that provides food, beverage and/or accommodation or assistance with events.
Who is Laura Anne Harvey? Laura has more than 15 years experience backed by relevant qualifications, first-hand knowledge and a long-standing appointment as Operations & Marketing Director with an international restaurant management group.
How can we help? Our consultancy supports directors with key decisions, operations, marketing strategy, business development and profitability, alongside coaching and mentoring. We come highly recommended in developing the personal skill set in hospitality organisations, and the business as a whole. We offer in person or online hospitality training and are an accredited CPD Member, and a member of the institute of Hospitality (IOH).
Why choose Laura Anne Hospitality Consultant? The delivery of outstanding results for hospitality business owners, together with a vast network of complementary businesses to ensure comprehensive, bespoke solutions.
Where is Laura Anne based? Our office is in North Wales (on the boarder of Chester). However we are a UK-wide hospitality consultancy that’s always excited to speak to a new business, wherever they may be.
Training & Development.
From 1-2-1 mentoring to senior management training, the supporting, developing and educating of directors and leadership teams has a profound effect on hospitality success. Our training programmes are bespoke, created solely with the unique needs of your business in mind.
A tailor-made marketing strategy for your hospitality business is built to attract and retain customers, identifying your target audience and attracting them in the most effective way. Our influencer campaigns and social media management increase engagement, awareness and conversion.
Whether a standalone take-out or a growing hospitality group, we’ll assess every aspect of your operations and create a tailor-made plan to increase efficiency, reduce costs and maximise profit. Expert support can be offered to everything from procurement to concept development.
OTHER SERVICES INCLUDE:
Hospitality has a unique set of challenges that must be addressed from the initial concept to ensure a viable financial model. In a competitive market you need a brand that sets you apart. We can assist with supply chain, steps of service, kitchen design and menus (to ensure you get a 5-star rating), as well as labour planning and all operational aspects. Our start-up process includes recruitment, HR and operational infrastructure. Using an experianced consultant for your start-up will save money and time.
To turnaround a single unit or chain of restaurants requires: restaurant management experience, operations expertise, financial and marketing support and focused restaurant management leadership. We bring a proven system for developing management accountability, cost control systems, sales-building initiatives and more. We can support with concept and management assessments, profit and loss analysis, restructuring and the implementation of an interim management team.
Human Resource Management
Your staff are the heart of your business and Laura’s HR experience will ensure you not only recruit, but also retain the best employees. Assisting throughout the human resources process, Laura can suggest a recruitment strategy, as well as documentation and a staff retention strategy. So that your people are the best in the business, Laura will assist with creating bespoke training manuals and procedures, alongside staff learning and development. From 1-2-1 mentoring to senior management training, the supporting, developing and educating of directors and leadership teams has a profound effect on hospitality success. Our training programmes are bespoke, created solely with the unique needs of your business in mind.
With wide ranging experience across the hospitality sector, we can support restaurants, bars, bed & breakfasts and takeaway outlets with procurement and supply management. Engaging and making contacts, seeking recommendations, setting up a tender process and negotiating prices, as well as supplier consolidation; are all areas in which we has previous knowledge and can assist a hospitality business. We come highly recommended for our skills in saving businesses large sums via procurement which in turn improves gross profit.
Creating, building and sustaining a new concept in the hospitality sector requires expert advice and guidance; which Laura Anne Hospitality Consultant Ltd can provide. Guiding a leadership team through the process, we will help with getting a new concept off the ground and then developing a brand that customers will engage with, trust and love. Menu design and implementation can also be included in a bespoke hospitality consultancy package, as well as project management.
A tailor-made hospitality consultancy package from Laura Anne can include financial assistance. As Operations Director for an international food group Laura has significant experience in supporting the financial side of a hospitality business, so that as well as looking at forecasting and budgets, she can create reports and KPI tracking, assist with labour budgets and help with menu costing. Given that Laura’s expertise is in the hospitality sector, her industry-specific knowledge ensures practical, effective financial solutions.
Laura Anne’s consultancy can assist with all things franchising of a hospitality business, including but not limited to: franchise expansion, new franchise recruitment, franchise networking and preparing a business for franchising. With demonstrable experience in this area, call Laura for a no obligation chat to discuss franchising your hospitality business. If you are already an established franchise, we can help you with your franchise management, site audits and franchisee performance.