back to listings SME Profile: The TCM Group
Units 312-314, Business Design Centre, 52 Upper Street, London, N1 0QH
20 YEARS AS YOUR TRUSTED PARTNER
Since 2001, we have been working with our customers to develop person-centred management practices, empowering HR processes and fair and just cultures. Practices, processes and cultures which improve productivity, increase engagement, drive collaboration and enhance wellbeing.
The beating heart of TCM is mediation, but we are far more than simply a mediation company. We train, consult and mediate.
TCM empowers people and organisations to adopt person-centred, values based approaches to dispute and complaints resolution; employee relations; human resources; management and leadership. We work in partnership with our customers to develop their overarching people and culture strategy and embed a person-centred values based organisational culture. This includes developing the core values, systems, processes and behaviours which encourage cooperative problem solving, open dialogue and stakeholder engagement.
Our customers benefit from our insightful teaching and consultancy methods which are accessible to all. We are inspired by positive psychology, principled negotiation and emotional intelligence. We believe that an engaging, empowering and well-coordinated resolution of business challenges is more effective than the traditional, adversarial and often divisive approaches which are in use in a great many organisations.
Award-winning resolution and HR transformation services, investigation services, conflict management consultancy, and management programmes.
|For 20 years, TCM has been partnering with HR and ER teams to deliver conflict management consultancy, workplace mediation services, neutral evaluations and specialist HR, ER and OD training.||TCM’s expert consultants design progressive HR and ER strategies, practices, and policies. We also deliver world class training and transformational consultancy for people and culture teams.||Leaders and managers are required to manage complex issues such as change, conflict and performance. TCM’s bespoke training programmes align management behaviours with your core values and strategy.||TCM delivers accredited workplace mediation training plus short courses: investigation skills, negotiation and difficult conversations etc. All courses can be tailored and they are run onsite or at The TCM Academy.|
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The TCM System™
Your blueprint for a fair, just and high performing culture
The TCM System™ is used by numerous organisations to underpin their management systems, HR policies and People and Culture Strategies. The TCM System™ delivers a values based, person centred approach to human resources, employee relations, organisational development and leadership.
The TCM System pulls together best practice from the fields of systems thinking, behavioural science, nudge theory, positive psychology, emotional intelligence and non-violent communication. However, whilst the TCM System is packed with strong underpinning frameworks, it has been designed to offer a no nonsense, common sense model which is easily applied in practice.
Our customers tell us that the TCM System™ contributes directly to the development of a high performing, happy, healthy and harmonious workplace.
We have worked with thousands of organisations, from major blue-chip companies including Aviva, Royal Mail, HSBC, BT, EDF Energy, Deutsche Bank, Ford Retail, Shell, American Airlines and BA, to large and complex government departments including the Cabinet Office, Home Office, Department for Work and Pensions, Ministry of Defence and Department for Digital Culture Media and Sport.
We have developed mediation schemes for a wide array of public sector organisations, including NHS Trusts, Universities, Councils and Police Forces. We were recently awarded ‘HR Consultancy of the Year’ in the Personnel Today Awards.
TCM has an unrivalled track record.