WIREDGOV

• NHS university and general hospitals, community services, and mental health, including forensic, services, and specialist NHS services
• Primary care centres
• Private sector hospitals and other providers of specialist healthcare services
• Public health
• Charities that deliver healthcare services
• Dental services
• Occupational health services
• Health education organizations
• National organizations supporting healthcare 
• Military organizations that deliver healthcare services in the UK and abroad
• City councils delivering community health services
• Large veterinary practices.

We have helped staff working at all levels in these organizations implement effective clinical governance, clinical audit, quality improvement, risk assessment and management, patient safety, incident reporting and analysis and related programmes. 

In other countries, we have worked with Ministries of Health and related government and national bodies and developed:

• Widely disseminated national strategy documents for clinical excellence, clinical audit and quality improvement
• Clinical audits to be carried out on a national basis
• Cadres of clinical and specialist staff to become experts in clinical audit and quality improvement through our training courses and workshops
• Train-the-trainer packages for staff to extend training on how to carry out clinical audits or quality improvement projects
• Hospitalists in training, to support the implementation of clinical governance in their clinical services and carry out substantial quality improvement projects.​

Internationally, we have worked with:​

• Falkland Islands Government Health Service
• Health Service Executive South, Ireland
• Joint Commission Taiwan
• King Fahad Medical City, Riyadh
• Ministry of Health and Social Development, The Bahamas
• Ministry of Health, Botswana
• Ministry of Health, Saudi Arabia
• National Guard Health Affairs King Abdulaziz Medical City, Riyadh
• Primary Health Care Corporation, Qatar
• University of Ferrara, Italy
• Vereniging voor Ziekenhuisgeneeskunde (VvZG) (Association for Hospital Medicine), The Netherlands

 

OUR EDUCATION SERVICES

We provide a wide range of courses and workshops on subjects relating to quality and safety in healthcare.

We offer our courses nationally throughout the year and for individual organizations on request.

CONTINUING PROFESSIONAL DEVELOPMENT CERTIFICATION

The courses and workshops we offer regularly are Certified as conforming to Continuing Professional Development (CPD) requirements in the UK by The CPD Certification Service.

• Patient Safety
• Clinical (Healthcare) Governance
• Clinical Audit
• Quality Improvement
• Facilitation and Presentation Skills
• Online Learning
• Customized​

​

OUR CONSULTANCY SERVICES

Click on the links below to find out more.

Strategies We develop forward-thinking, workable strategies related to healthcare quality for national Ministries of Health and individual healthcare organizations.	Large-Scale Audits and QI Projects We design and carry out complex, sensitive and large-scale clinical audits or quality improvement projects. We also design templates for clinical audits for others to implement.
Analysis of Serious Incidents We carry out analysis (investigations) of serious adverse events or complaints, including patient deaths.	Team Facilitation of Major QI Projects We work with team leaders and facilitators to complete major QI projects. We serve as mentors to leaders and facilitators working with several improvement teams.
Assessment of Quality-Related Programmes We assess clinical audit and quality-related programmes and proposed projects to enhance the probability of successful outcomes.	Literature Reviews We carry out literature reviews on subjects related to the quality or safety of patient care.
Specification of Expert Staff Support and Competencies ​We identify the numbers and competencies of staff needed to carry out key governance-related roles and responsibilities on behalf of a healthcare organization.	Standards and Policies We develop standards and policies for healthcare organizations or clinical services and corporate policies on the conduct of clinical governance-related activities in a healthcare organization.
Stakeholder Engagement We work proactively with key stakeholders, including patients, in designing new policies or services.	Ad hoc projects and advice We undertake one-off consultancy projects and advise on issues related to quality improvement, clinical audit, clinical governance, patient safety and risk management.