back to listings SME Profile: Niche Health & Social Care Consulting
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4th Floor, Trafford House, Chester Road, Old Trafford, Manchester, M32 0RS |
About Us
Niche are one of the leading suppliers of independent health and social care investigations, healthcare analytics and assurance based projects. We are a trusted advisor providing expert advice at the time that you need this the most.
We are a trusted and credible investigatory firm. As the leading supplier of independent investigations to NHS England and NHS Improvement, our breadth and depth of experience has helped us to become a recognised leader in this field.
How We Work
We work with our clients, families and regulators with absolute integrity at all times. We price our jobs responsibly and we deliver within agreed budgets and timescales. Where this is not possible, we communicate at an early stage to address any problems or blocks which may exist on the project.Our te
am are amongst the best subject matter expert (SME) specialists in the country and at Niche we work hard to ensure that our clients have the best advice and support available. By becoming a Niche client, you are joining one of the key healthcare quality insight networks in the UK. We keep our clients up to date with regular briefings, thought leadership and knowledge gained from our primary research bank.
We have worked in most parts of the UK, as well as engagements in other countries and we can regularly draw upon this huge base of benchmark data, knowledge and experience to support our clients with their daily challenges. We have also developed unique models to ensure that governance, patient safety and quality improvement are central to the productivity and efficiency agenda in support of the notion that ‘good care costs less’.
Niche has a deep understanding of provider and commissioner services combined with practitioners who have unparalleled subject matter expertise. Our practitioners and associates are amongst the best subject matter expert (SME) specialists in the country and at Niche we work hard to ensure that our clients have the best advice and support available.
The delivery of meaningful outcomes for our clients and families is our most important goal. Importantly, we are committed to working independently, yet alongside organisations building strong collaborative relationships that promote sustainable change and longer-term resilience in services.
What We Do
Niche is a leading provider of independent professional services to the health and social care sector. We specialise in delivering investigation and thematic review services, governance reviews, assurance reviews, evaluations, and service data analytics.
Services
We are proud of our reputation for delivering exceptional quality and cost-effective independent review services. Our expert team are able to apply real-world, workable solutions to address the challenges you face within your organisation.
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We are one of the leading suppliers of multi-sector health and social care related serious incident investigations in the country. |
We are experts in all aspects of healthcare governance and employ some of the most experienced governance practitioners in the country. |
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We use our tested methods and unique insights to help organisations, a care service or a system achieve its goals. Whether this is through a governance focused investigation, designing assurance frameworks, a rigorous evaluation, governance diagnostic support, clinical due-diligence, or partnership governance.
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We are specialists at undertaking large-scale investigations (multi-agency), enquiries and multi-population serious incident investigations (MPSIs). |
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Niche have considerable experience in carrying out thematic reviews either as part of evaluations or under the new PSIRF. |
Using our own leading edge software we deliver analytical solutions to health and social care organisations, commissioners and regulators. |
Initiatives
Niche is always innovating and developing our consultancy practice, the products we offer and the excellence we deliver. We are clear that our firm is not just about ‘what’ we do as a business but ‘how’ we work as a team. Over the last few years we have invested heavily in our staff by becoming an Employee Owned Trust, we are also one of the few consultancies of our kind to have achieved BCorp status.
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Becoming an Employee Owned Trust (EOT) has been an important step in developing our company’s culture of shared responsibility. All of our staff are ‘co-owners’ within the EOT, which means they have a direct say in how our company runs.
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Achieving BCorp (Benefit Corporation) status has been a huge achievement for us here at Niche. BCorps have demonstrated that they have achieved the highest levels of social, environmental and corporate responsibility and impact. |
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Niche Ward to Board
Niche Ward to Board (NW2B) is a new not-for-profit subsidiary of Niche Health and Social Care Consulting (Niche) and fundamentally supports the principle of doing ‘business for good’. NW2B is a fantastic way of allowing us to share insights for healthcare learning, supporting organisations to improve and develop and to inform national policy. |
Over the lifetime of our carbon reduction plan, we have committed to: |
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Our Impact Report We now produce an annual Impact Report to make sure we are staying on track with our ‘business for good’ goals.
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As a firm, we value our independence and integrity to the utmost. We have built a solid, long-standing reputation for delivering independent investigations, reviews and evaluations which can be trusted by our clients and regulatory bodies nationally. Niche has no contractual or other relationships with any other organisation which would compromise our independence; regardless of bill-payer or commissioning client. Our Partners, Directors and senior staff have no conflicting interests in any other organisation and conflicts are assessed before and throughout the lifespan of each project we work on. |








