back to listings SME Profile: Crystaltech Services (UK) Limited
Crystaltech Services (UK) Ltd, Unit 14, Redbridge Enterprise Centre, Thompson Close, Ilford, Essex, IG1 1TY
Crystaltech was formed by Derek Maher in 1980 to specialise in the service and installation of commercial glass & dishwashers.
We are now the UK’s largest independent warewashing service company and pride ourselves in the close working relationship we have with our customers.
The market leaders in glass and warewashing
As a glasswashing specialist with over 40 years hands on experience, Crystaltech is the market leader when it comes to solving your warewashing results problems. Derek Maher, founder of Crystaltech, is the UK’s leading expert on achieving flawless wash results.
As an expert within this industry Derek and his team are passionate about achieving flawless results and carry out consultancy work with Cask Marque as well as ensuring leading pub groups, Fullers and McMullen’s, achieve award winning clean glass results across their entire estates. Our team of over 60 highly qualified and comprehensively trained, DBS certified engineers are employed on a full-time basis and are based nationwide. We do not subcontract our service work to other companies.
We stock over 40,000 parts for all makes and models of glass and dishwashing machine which enables us to achieve a very high first-time fix rate. Our reputation is built on service without compromise. Whether we have supplied your equipment or you need maintenance support for existing appliances, our team of experts is here to help.
What we offer
- Installation and repair of all makes and models
- Fast response time
- Over 60, DBS certified engineers nationwide
- 40,000 parts stocked
- On-site bacterial tests with immediate results
- High first time fix rate
- Results based fix
Find out more about what glass and warewashing service Crystaltech can offer your business
Call Out Service
Crystaltech has a proven track record of responding to out-of-hours calls and an excellent first time fix rate, to ensure that essential warewashing equipment is fully operational with the minimum downtime.
With engineers working seven days a week, a 24/7 helpline and a high first time fix rate, you can rest assured that any downtime is kept to a minimum.
We offer ongoing and emergency service and repairs for all commercial warewashing appliances.
Our policy is to carry out a cost effective repair and, as a non-sales operation, we do not try to write-off existing equipment in favour of a new sale.
We will give an unbiased cost of repair and will inform our customers as to whether or not we believe that the equipment is worth repairing.
Results based fix
“Do you have problems with lipstick residue, poor drying, excessive foaming, streaking, brown film, pink/beige/black inside machine or frosted effect on glasses?”
As a warewashing washing specialist with 35 years hands on experience, Crystaltech Services UK Ltd is the market leader when it comes to solving your glasswashing and dishwashing results problems.
Whether your problems are flat beer, dirty glasses, cloudy glasses, etching or drying related we are able to recognise the root cause and offer a practical, cost effective solution.
Crystaltech has developed a ‘Reverse Osmosis’ system which pushes pure water through the warewashing system. As a result the wash cycle requires fewer chemicals at a lower temperature to deliver perfect results. This can reduce the need for cleaning chemicals by 70%.
Rapid Hygiene Monitoring
Glass and tableware should be visually free of residues after the cleaning process. However, visual assessment is only one of the tools to judge if a surface is clean.
Traditional testing for microorganisms/bacteria provides more information but this is related more to the effectiveness of disinfection rather than cleaning and results take weeks to be analysed in a laboratory environment.
Renovating glasses using a chlorine based chemical is now the accepted method of periodically decontaminating glasses and removing the proteins and soils that build up on the glass over a period of time. These contaminates have a detrimental effect on the presentation of drinks and are often the reason for poor head retention (Flat Beer).
Crystaltech do not sell or distribute chemicals. However, we recognised there was a need for a new product for renovating glasses which would be easier and quicker than the existing powder products.
In conjunction with a number of the large chemical companies, we developed a liquid Glasswashing Renovate. Implementing this system is simple and safe and saves many hours of operational time.
Crystaltech holds all industry recognised accreditations, memberships and guarantees including:
Derek Maher, Crystaltech Managing Director, has been awarded Chartered Environmentalist (CEnv) registration. This is the highest level of professional registration available for environmental practitioners.