back to listings SME Profile: The Primo Partnership

83 Ducie Street, Manchester, M1 2JQ

T:  +44 161 710 2740  |  E:  hello@primodialler.com  |  W:  www.primodialler.com

      

 

ABOUT US

The Primo is a prominent telecommunications business that specializes in delivering a comprehensive array of advanced Internet Protocol (IP) based products and services tailored for businesses.

With a strong emphasis on innovation, we offer a diverse voice and data product portfolio, including broadband, line rental, minutes, call centre dialler applications, telephone system installation and maintenance, as well as an extensive range of Hosted Cloud services. With a deep understanding of evolving landscape and emerging technologies, we provide proven and scalable products to enhance service quality, reduce expenses, elevate operational organizations, enhance customer interactions, streamline operations, and achieve business goals through cutting-edge technology for clients across the Globe.

The Hosted Dialler From an Award Winning Team

At Primo Dialler we don’t believe in ordinary. We like to go that little bit extra and design our hosted dialler solutions to be the best. Our secure platform is used by thousands of users around the world.

Increase your conversions by up to 300% today with our no commitment feature-rich hosted dialler.

Our aim is to develop a long term relationship with you and provide you with the expertise you need to make your call centre operate to its optimum level.

Grow Your Business

Through our bespoke service, we can develop a hosted dialler solution that can help integrate with a variety of software applications to improve the efficiency of your contact centre.

Primo Dialler Benefits:

No additional hardware required

Cloud

No additional hardware required, cloud based

Customised to your Business needs

Custom

Customised to your Business needs

Crystal clear calls & 99% uptime

Certainty

Crystal clear calls & 99% uptime

Lower operational and agent costs

Cost

Lower operational and agent costs

 

Primo Offerings:

Primo offers a range of comprehensive communication solutions, including Dialler, VoIP, and DID, each designed to address specific pain points and provide tangible benefits:

Dialler

Primo's Dialler empowers businesses with automated and intelligent outbound calling campaigns. It optimizes agent productivity, minimizes idle time, and increases the likelihood of successful connections. With features like real-time analytics, call scripting, and easy integration, businesses can achieve better lead management, improved customer engagement, and higher conversion rates.

VoIP (Voice over Internet Protocol)

Primo's VoIP solution revolutionizes communication by offering cost-effective and feature-rich options for voice and video interactions. By leveraging the power of the internet, businesses can enjoy high-quality, secure, and flexible communication across geographic boundaries. VoIP supports audio and video conferencing, virtual phone numbers, call forwarding, and more, enabling seamless collaboration and customer engagement.

DID (Direct Inward Dialing)

Primo's DID solution brings efficiency to inbound call management. With virtual phone numbers, businesses can provide a professional image, offer localized support, and optimize call routing. This empowers organizations to handle calls more effectively, enhance customer experiences, and maintain control over incoming communication.

Cloud Phone System

Primo's solutions are designed to be easy to configure, integrate, and use, catering to businesses with varying sizes and needs. Additionally, Primo's 24/7 support ensures that businesses can rely on uninterrupted communication and technical assistance whenever needed.

 

Top Features

  • Auto Dialling & Call Scripting
  • Real-Time Reporting & Analytics
  • Call Recording & Monitoring
  • CRM Integration
  • Multi-Channel Communication
  • Call Routing & IVR
  • VoIP Calling
  • Auto-Attendant & Voicemail
  • Call Forwarding & Virtual Numbers (DID)
  • 24/7 Support & Security

 

Industries

Click on the links below to read more.

Insurance Providers

Financial Services

Solar Energy Providers

Marketing and Lead Gen

 

Primo Delivering Success

  • 20+ Years of Expertise – Deep understanding of telecom solutions.
  • Cutting-Edge Technology – Continuously innovating communication tools.
  • Global Reach – Serves businesses across multiple regions.
  • Customer-Centric Approach – Focused on improving user experience.
  • Secure & Compliant – Ensures data security and regulatory adherence.

 

 

 

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