back to listings SME Profile: HUB

124 City Road, London, EC1V 2NX

E: hello@hubldn.com  |  W: www.hub.london

    

ABOUT US

HUB is a digital agency based in the heart of London. We design and build websites, applications, software, apps and interactive experiences.

HUB is a technology business.

We use a plethora of different technologies, be they digital, analogue, futuristic or prehistoric, to build applications and experiences for our clients, and to create engaging content for use across the ever-expanding range of channels, media, devices and platforms out there.

Whilst some prefer to consider us as a digital agency (and that is ok by us) we prefer to use terminology that describes our mission and defines our tools holistically, rather than a singular type of technology that may be surpassed in years to come. We use the right tools for the job, be they digital or otherwise.

Established in 2005.

HUB is the trading name of MPSWORKS Ltd. The business structure, mission, client base and product offering HUB holds today began in 2005 with the formation of the MPSWORKS brand by Mike Staines. Based in The Pillbox in E2, HUB continues to be led by Mike Staines and a senior management team of long-standing colleagues.

The senior team each represent our core skill sets of design, development, content, support and infrastructure. The team is backed up by a wider team of design, development and support staff, trusted partners and dedicated consultants.

Sustainable development. Ethical decisionmaking.

We hold our values close to our hearts. At our core is responsibility, fair treatment and ethical decision making. We create well-designed, sustainable and long-lasting digital products intended to make the lives of our clients easier, more productive and more fulfilling.

We are in a position whereby the products we create can influence the day-to-day life of our clients significantly – hence we take full responsibility for the products and services we create, integrate and recommend, and we support our clients as they use them.

SERVICES

Technically adept with strong creative history, HUB's service offering is based around 3 key areas, each encompassing relative strategic services and skill sets.

Branding & Identity

Creating an ownable and meaningful brand identity and maximising the value of your brand is critical to the success of your business. 

HUB has a strategy-first approach to our branding work. Always seeking to understand, define and solve before we make or create. This approach means our brands are designed to position companies in a unique place in a consumers mind, making them memorable, lovable and relatable.

Websites & Applications

From Digital Strategy through to Search Engine Optimisation and beyond, HUB’s goal is to understand, formulate and facilitate the key principles that guide your digital strategy in the marketplace, and to then design, develop or integrate the central properties.

Be they websites, apps or business applications, HUB provides the services those digital properties require. They must be designed to use, built to last and easy to sustain.

Ecommerce

The cornerstone of digital strategy, your website needs to promote and sell your services and products, integrate with your systems, be beautifully presented on any device, and must be noticed by the search engines to generate traffic.

Websites are no longer just promotional shop windows; they are fully content-managed business applications, points of sale and engagement, and are your portal to the wider commercial world.

RELATED SERVICES RELATED SERVICES RELATED SERVICES
  • Brand Consultancy + Strategy
  • Messaging + Tone of Voice
  • Visual Identity Design
  • Marketing Collateral
  • Print Design
  • Illustration and Infographics
  • Kinetic Design + Animation
  • Digital Strategy
  • User Experience Design
  • User Interface Design
  • CMS Development
  • Web Application Development
  • Bespoke Development
  • Platform Integration
  • Search Engine Marketing
  • Ecommerce Strategy
  • Customer Experience Design
  • Retail and Wholesale
  • Woocommerce and Shopify Specialists
  • Marketing Automation
  • Business Process Integration
  • CRM / ERP Integration
  • Accounting Integration

 

Underpinning our 3 core services are 2 additional services designed to ensure clients get the best possible experience of working with HUB.

Hosting & Infrastructure

Having built your application or website, we then provide you with the enterprise-class infrastructure class required to run it.

Via our partnerships with Amazon Web Services and Google Cloud, we serve 10s of millions of page views and operations each year for our clients. Whether you need a scalable platform, custom site architecture, continuity of service and disaster recovery planning (with service level agreements to match), application-level support or have strict compliance requirements, we can help.

Customer Support

HUB removes the complexities of supporting your business applications. Having built your application, our processes allow for continuous support to start immediately to offer you the backup your business needs.

We provide monitoring and managed services using our client-facing, measurable helpdesk systems ensuring a high quality of service and performance. Our DevOps ensure our technologies are configured to perform to optimum capability, and that we know of any pending issues before they become a problem for your business.

RELATED SERVICES RELATED SERVICES
  • Managed Hosting
  • Systems Administration
  • CTO as a Service
  • AWS Consulting
  • Analytics and BI
  • Managed Helpdesk
  • Made-to-measure SLAs
  • Telephone, Email, Instant Messaging
  • Dedicated Account Managers

 

PROJECTS

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