back to listings SME Profile: Catercall Ltd


Catercall Ltd

Unit 1 Facet House
Facet Road
Kings Norton
West Midlands
B38 9PT

T:  0800 542 0016 



About Catercall

A national service, maintenance and installation provider to the food service industry

With over 30 years’ experience in the foodservice industry, Catercall boast a fantastic reputation for providing great customer service when it comes to technical engineering and service support. If it is a one off appliance repair or a dedicated preventative maintenance contract, our team are just a phone call away.

Why Catercall?

Our team are strategically located across the country enabling us to react promptly to emergency calls within 4 hours in most locations. Our Engineers are qualified to work in all catering environments and disciplines and hold all major accreditations and qualifications needed to work safely and professionally in your kitchen.



Catercall offer a wide range of service & maintenance solutions covering the whole of the UK. We carry out planned preventative maintenance, service breakdown calls and equipment installation including interlocking devices and gas certification. We are a Britannia Safe Contractor, CHAS and Constructionline accredited company and our public and employers' liability insurance covers £10 million. We are Gas Safe registered (number 71271) and all engineers hold ACS / ComCat 1–2–3–5 and LPG Changeover. Our install team holds ICPN1 / TPCP1 / TPCP1A, commercial pipe install, tightness testing and system purging licences.

Kitchen Appliance Maintenance and Repair

Gas Safety Inspection

We offer kitchen appliance maintenance and repair, which covers a host of commercial catering equipment including microwave ovens to ensure your kitchen remains fully operational by way of planned maintenance or emergency repair.

The catering specific gas safety inspection ( CP42 ) inspects and confirms appliance gas tightness and operational suitability, gas supply rail and Caterflex hose compliance, functionality of safety features, performance of the extraction and ventilation system including the air quality readings, identifying Co2 levels, Safety isolation features and gas interlock performance.

CP42 inspection can be arranged through our helpdesk, large kitchens 6 gas appliances plus, will require a weeks notice, however small kitchens typically take between two and four hour visits to complete and can be arranged on the next available slot.

For more information please refer to the following Gas Safety Register Commercial Review.



Our specialist project team offer full installation capability, from minor upgrades, gas interlock install to full bespoke projects. Through our unique partnerships we are able to fully integrate the best equipment and services on every project.

From appliance breakdown to routine maintenance we offer full product knowledge on all warewash appliances, waste disposal and pre-rinse systems. Where required we work closely with manufacturers for bespoke system installations, specialist condense hood fabrication, bio waste management and water filtration systems.

Manufacturer Approval

Bespoke Specialist Services

We are proud to be recommended as fully qualified service specialists, having undertaken the latest product training for Olis, Synergy grills, Retigo, MKN, Blanco, Meiko, Rational, SnS Northern and more.

We at Catercall pride ourselves on our depth of our diverse knowledge, from designer suited islands to the Pan Asian theatre cooklines we offer a wealth of experience. Fully competent with specialist cookware such as tandoor ovens, open flame grills, wok suites and stone based display ovens.

This is evidenced in our development of our own heavy duty Stock burner ranges. Designed for the Asian banquets we have developed a robust, serviceable range, designed for delivering high performance over a long term.



Professionalism, safety and peace of mind are of paramount importance at Catercall and that’s why our entire team of catering engineers are fully trained and accredited.

Click here to view our SafeContractor certification.

Click here for more info on SafeContractor.




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