back to listings SME Profile: BDM Talk
Greenacre Court, Station Road, Burgess Hill, RH15 9DS
t: 0330 159 2626 e: info@bdm-talk.co.uk w: bdm-talk.co.uk
Welcome to BDM Talk – World Class Contact Centre
BDM Talk call centre focuses on delivering the highest quality of customer care & results.
As a call centre service provider we deliver outstanding customer contact services, which can mean the difference between success and failure. Therefore, our focus is to deliver a comprehensive range of customer call centre solutions to benefit your business using our highly trained, knowledgeable and experienced agents.
BDM Talk contact centre focuses on delivering the highest quality of customer care and results. We support a large range of clients in every sector, including tech, finance, insurance, retail and automotive businesses.
For over 9 years, we have been supporting a large range of clients in every sector, including tech, finance, insurance, retail and automotive businesses. Boasting unparalleled experience, our contact centre operatives act as a natural extension to your business. By servicing all your customer contact requirements both inbound and/or outbound.
Our Areas Of Expertise:
- Inbound Customer Services
- Outbound Customer Services
- Service Plan Sales
- Customer Satisfaction Survey
- Live Chat Management
- Data Cleansing & Enhancement
- Call Analysis
- Sales Prospecting
- Lost Sales Campaigns
Outsourcing
BDM Talk offers flexible, scalable telemarketing outsourcing. Enabling you to stay one step ahead of your competition. We certainly have the ability to generate outbound call volumes to deliver the necessary leads. Furthermore we deal with inbound calls from your customers thus reducing management time, cost and effort. Find out more
Pipeline
Sales prospecting can be time consuming, therefore, a healthy pipeline is a necessity for all sales orientated businesses. BDM Talk hence helps ensure your pipeline is full with good quality leads through our range of sales prospecting services. Find out more
Multi-Lingual
A full range of multilingual telemarketing services. Working with the very best native language speakers, we can offer you agents that cover the full spectrum of languages. Thus, allowing your business to operate successfully in almost any country 24/7. Find out more
Technology
BDM Talk uses Call Centre Pro, a proprietary software built in-house. This cloud based software helps to increase outbound calling productivity and manages data seamlessly and within GDPR regulations. This easy-to-use solution for telemarketing, appointment setting and data management is also accessible by our clients to show call centre data in real time.
SALES
- SALES PROSPECTING
- PROSPECT ACQUISITION
- EVENT PROMOTION
- LOST SALES
- LIVE CHAT MANAGEMENT
- DATA CLEANSING
- CALL ANALYSIS
CUSTOMER CONTACT
