AXELOS launches ITIL 4 Foundation
With the release of the new ITIL® 4 Foundation courses AXELOS has today officially launched ITIL 4. This is the latest update of the world’s most widely used service management framework.
ITIL 4 has been designed to provide a practical and flexible basis to support organizations with their IT and digitally-enabled product and service delivery. It is a solid foundation of best practice, from which organizations can innovate and digitally transform. Moving from traditional process-led delivery, the update focusses on co-creating value collaboratively between the organization and stakeholders. It also looks at ITSM, development, operations, business relationships and governance in a holistic way, ensuring all functions across the organization are working towards common objectives.
Mark Basham, CEO at AXELOS, says:
“This is a great moment for AXELOS and we want to thank everyone who played a role in this community-led project.
“We worked with 12 lead architects, 61 authors and reviewers, and hundreds of practitioners from the wider IT industry. In addition, our ITIL Development Group has more than 2,000 members from all over the world. This huge collaboration has now produced a framework that will support practitioners and organizations to meet the challenges that come with the Fourth Industrial Revolution.”
Margo Leach, Chief Product Officer at AXELOS, continues:
“Bringing ITIL 4 to market was such an amazing journey and I’m proud of everyone who participated.
“There is a lot of excitement within the ITSM community and we know expectations around ITIL 4 are high. The feedback we have had so far has been extremely positive and we are convinced this launch will be a huge success.”
ITIL 4 Foundation courses can now be booked via AXELOS’ training partners. The higher levels, including ITIL 4’s Managing Professional stream and transition module, will be available in the second half of 2019.
Courses and exams for ITIL 4 Foundation are now available and can be booked via any of AXELOS’ accredited training partners.
The ITIL 4 Foundation guidance was released on 18 February and is available for purchase via AXELOS’ publishing partner TSO.
Latest News from
Built on ITIL: training for transformation15/03/2019 13:20:00
Blog posted by: Charlotte Morison – service management professional, 15 March 2019.
The problem of ITSM anti-practices: Part 114/03/2019 10:20:00
Blog posted by: Pavel Demin, ITIL Expert, CISA – IT management consultant, Cleverics, 13 March 2019.
PRINCE2 Agile: meeting customer requirements; delivering the right product13/03/2019 10:20:00
Blog posted by: Allan Thomson – PPM Product Ambassador, AXELOS, 12 March 2019.
A new approach to implementing ITSM12/03/2019 10:20:00
Blog posted by: Sally Bogg, ITSM professional in Higher Education IT, 11 March 2019.
ITIL 4 and cloud-based services07/03/2019 10:20:00
Blog posted by: Mark O'Loughlin – Managing Director, Cloud Credential Council, 07 March 2019.
MSP and PRINCE2: structure and seeing change more clearly06/03/2019 10:20:00
Blog posted by: Andrea Vecchi – Head of PMO, Sonnedix, 05 March 2019.
ITIL 4 – Facts and Learning in Las Vegas05/03/2019 10:20:00
Blog posted by: Adam Cracknell – Senior Brand Manager, AXELOS, 04 March 2019.
ITIL 4 and the co-creation of fast value04/03/2019 15:20:00
Blog posted by: Mark Smalley – IT management consultant and trainer, 01 March 2019.