Beware coronavirus phishing attacks: Stop, Think and Be Safe
Blog posted by: Nick Wilding, General Manager, Cyber Resilience, AXELOS and Head of RESILIA, 20 March 2020.
One group who are clearly enjoying the coronavirus pandemic are cyber criminals. It’s proved yet another valuable opportunity for them to play on our fears, doubts and vulnerabilities through simple phishing scams. Yet, like regularly washing our hands to avoid getting sick, we can take some simple measures to stay vigilant and safe from attack.
In the UK alone victims have reported losses totalling over £800,000 since February according to the National Fraud Intelligence Bureau. These are only reported cases. Ten of the 21 scams identified that month involved desperate buyers of face masks, with one person apparently paying £15,000 for masks that were never delivered. As the coronavirus pandemic intensifies it is highly likely that the volume of these sort of attacks will also rise.
We all need to beware of the rumours, misinformation, hoaxes, and snake oil cures that the coronavirus has spawned. Cyber threat investigators have also identified targeted attacks on the global shipping industry and those industries susceptible to shipping disruptions including manufacturing, industrial, pharmaceutical and transportation.
Paul Chichester, Director of Operations at the UK’s National Cyber Security Centre (NCSC), has said: “We know that cyber criminals are opportunistic and will look to exploit people’s fears. Our advice to the public is to follow simple guidance, which includes how to spot suspect emails. If someone does fall victim to a phishing attempt, they should look to report this to Action Fraud as soon as possible.”
Here are some simple clues to spotting coronavirus phishing emails:
- Many will have poor grammar, punctuation and spelling.
- If the email refers to you as a 'valued customer', 'friend', or 'colleague' this suggests the sender does not know you and this might be suspicious;
- Does the email suggest that you need to act urgently? As the NCSC says - be suspicious of phrases like: “send these details within 24 hours” or “you have been a victim of crime, click here immediately”.
- Check the senders name – does it sound legitimate or are they trying to mimic someone you know?
- If the email is offering something that sounds too good to be true, then it probably is.
- Be careful not to provide personal information on what you believe are trusted websites. The World Health Organization (WHO) has already highlighted scams from people disguising themselves as the WHO. If you are contacted by a person or organization that appears to be from the WHO or other trusted website, verify their authenticity before responding.
For you as an individual or consumer the above advice can go a long way to helping you secure yourself online. If you do spot a suspicious email, flag it as Spam/Junk or Suspicious in your email inbox. This will take it out of your inbox and tell your email provider you've identified it as potentially unsafe. You can also report suspicious emails, phone calls or SMS messages to Action Fraud at https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime.
Within your organization if you spot a suspicious email you should report it to your manager or IT or Security team. This is vital in quickly stopping others doing the same thing and advising everyone what to look out for. We all must have the insight to know what to do next and the confidence to tell others quickly to minimise the threat your organization might face.
Latest News from
Practical implementation of marketing projects with PRINCE207/05/2021 13:20:00
Blog posted by: Stephanie Brain – Marketing Manager, Ambiental Risk Analytics, 06 May 2021.
ITIL 4 for undergraduates: developing tomorrow’s IT professionals06/05/2021 13:20:00
Blog posted by: Dr David Sweeney, CIO – Texas A&M University, 04 May 2021.
The 5 principles of service design thinking04/05/2021 13:20:00
Blog posted by: Alice Negbenose – Project Editor, AXELOS, 30 April 2021.
Investing in benefits: change portfolio management with MoP30/04/2021 13:20:00
Blog posted by: Allan Thomson – PPM Product Ambassador, AXELOS, 29 April 2021.
Why should I co-create value with customers?28/04/2021 13:20:00
Blog posted by: Adam McCullough – ITSM expert, 27 April 2021.
How to avoid an own goal with PRINCE226/04/2021 15:25:00
Blog posted by: Rasha Akar – Social Media Lead, AXELOS 23 April 2021.
Best practice frameworks: In service to the mission23/04/2021 13:20:00
Blog posted by: Martin Stretton – Transformation Programme Director, NFER, 22 April 2021.
Using ITIL to move to a service culture21/04/2021 08:10:00
Blog posted by: David Barrow – ITSM consultant, 20 April 2021.