Competition & Markets Authority
Printable version

Blog post about unfair contract terms and why fairness matters

How to make sure the terms and conditions businesses use in consumer contracts are fair.

According to CMA research more than half of businesses (54%) we surveyed are unsure of the law on unfair contract terms. Could this be you?

Having fair contract terms can save you time and money, help protect your business and be good for your reputation, so we’ve written a blog post about why fairness in consumer contracts matters.

Are you unsure about what makes a term ‘unfair’? Watch our animated films to help you understand the law on consumer contract terms and also visit for our full collection of guidance materials.

Channel website:

Share this article

Latest News from
Competition & Markets Authority