Blogs: Hear from our partners about ‘Walking With Water’
As part of our ‘Walking With Water‘ initiative, we have teamed up with various project partners to help spread the word and get more people outdoors and appreciating the sources of our water supply.
Hear from water companies and our project partners on what walks are being recommended:
The Outdoor Guide
The Outdoor Guide (TOG) brings together information for walks all around the UK. Whether you enjoy hiking in stunning hills, exploring mountains, or strolling through picturesque villages, TOG has everything you need. If you love adventure and discovering new landscapes, let The Outdoor Guide be your trusted companion on your next memorable journey into nature – just remember to walk near water!
To learn more about how their dedication to the outdoors aligns with CCW, read our guest blog for The Outdoor Guide.
Latest News from
Changes make it quicker and easier for water customers to resolve complaints04/12/2023 15:10:00
Resolving a complaint against a water company in England and Wales will be quicker and easier for customers under changes that have taken effect this month.
CCW and Ofwat joint research into Anglian Water incident response01/12/2023 09:15:00
Yesterday, with Ofwat, we have published joint research which looks at the experiences of customers following a Boil Water Notice (BWN) by Anglian Water in July 2023, and how they felt the company handled the incident.
CCW gets more than £380,000 back for businesses30/11/2023 10:05:00
CCW has got over a third of a million pounds back for more than 3,500 businesses in England. The consumer watchdog took the action after discovering the firms had been significantly overcharged on their bills when water retailers misinterpreted a change to Ofwat’s retail exit code made in 2020.
CCW and Ofwat joint research into South East Water incident response17/11/2023 12:20:00
We yesterday published joint research with Ofwat which examines water supply interruptions that impacted South East Water customers in June 2023.
Boycotting the payment of sewerage charges – CCW’s position on complaints07/11/2023 13:10:00
We’re aware of some customers who have decided to boycott paying part or all of their water and sewerage bill in protest at their water company’s environmental performance.
Poor performers failing to get to grips with high levels of customer complaints06/10/2023 10:25:00
Households served by two of England’s water and wastewater companies are being let down by a failure to understand and deal with the causes of high levels of complaints from their customers.
Customers set for rebate after water companies under-perform26/09/2023 15:10:00
Customers will have £114 million returned to them through their water bills next year after water companies failed to deliver on a series of service commitments.
CCW responds to OEP’s concerns over regulation of sewer overflows13/09/2023 12:25:00
CCW yesterday welcomed the update from the Office for Environmental Protection (OEP)relating to its investigation into regulation of combined sewer overflows (CSOs).