Care Quality Commission
Printable version

CQC inspectors publish reports on 30 adult social care services in the London

In the past week the Care Quality Commission has published a further 30 reports on the quality of care provided by adult social care services across London.

Following recent inspections, 16 of these care homes and agencies supporting people in their own homes as Good, 12 have been rated Requires Improvement and 2 have been rated Inadequate.

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.   

Sally Warren, CQC's Deputy Chief Inspector for Adult Social Care, said:

"People are entitled to services which provide safe, effective, compassionate and high quality care.; If that is what we find on inspection – we give the service a rating of Good, or Outstanding.

"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service."

Full reports on all 30 inspections are available at:

Adult Social Care services by local authority area and rating:

Barking and Dagenham

  • Liberty Centre – Inadequate


  • Fairford Court – Good
  • St Margaret's – Good


  • Baugh House – Requires improvement


  • Antokol – Good


  • Maitland Park Care Home – Good


  • Carlene House – Good
  • Hunters Lodge – Good


  • The AICS Group – Good


  • Amberley House - London – Good
  • Five Oaks – Good
  • Murrayfield Care Home – Inadequate
  • Trent Lodge Residential Care – Inadequate


  • Ashness Two – Requires improvement
  • Newstead Nursing Home – Requires improvement


  • Poplars Care Home – Good
  • Ruislip Nursing Home – Good
  • Panacea Care – Requires improvement


  • No 36 – Good
  • HomeAid Community Care Services, a division of Lloyds Concepts & Solutions Limited – Requires improvement

Kensington and Chelsea

  • Hope Care Agency – Inadequate


  • Peartree Care Centre – Good
  • Fieldside Care Limited t/a Fieldside Care Home – Requires improvement


  • Rosebank Lodge – Requires improvement


  • Vibrance - 16 Sylvan Road – Good
  • Churchfields Nursing Home – Inadequate

Richmond upon Thames

  • Cedars Road – Good


  • Gable Lodge – Requires improvement


  • Ashmead Care Centre – Inadequate


  • Carewatch (Kensington and Chelsea) – Good

For further information please contact CQC Regional Engagement Manager Kirstin Hannaford on 0191 233 3629.

Alternatively, the CQC press office can be contacted on 0207 448 9401 or out of hours on 07789 876508.

Notes to editors

In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. Click here for further information.

Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Click here for further information on the upcoming requirement for providers to prominently display their CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.


Channel website:

Share this article

Latest News from
Care Quality Commission