Care Quality Commission
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CQC is supporting new care models

In 2014 NHS England published the Five year forward view, which sets out a vision for the future of the NHS, and describes a range of new ways of breaking down the traditional divide between primary care, community services and hospitals.

As a result, we are now starting to see new models of care take shape. As part of our commitment to encourage innovation and improvements in care, we have published a ‘statement of intent’, which explains how we are supporting and working with providers as they develop new care models.

Our supportive offer to providers is built on the following principles:

  • Listening and learning
  • Supporting innovation
  • Working with national regulators and system partners

David Behan, Chief Executive of the Care Quality Commission, said:

“Around the country, providers of health and care services are working together to find new and innovative ways to provide care for people. Barriers between services and providers are being broken down; planning is being done across areas and not in silos.

“CQC has an important role in supporting organisations to make these changes so vital to the future of health and care services and to the people who use them. We recognise the need to become increasingly nimble and to develop our approach to support, not obstruct, change. In doing so, we will not compromise our focus on high quality care.

“Innovation and change will lead to periods of uncertainty and risk as new structures are adapted and new ways of working are embedded, so it’s also important that we continue to ensure people receive safe, effective and compassionate care.”

Read the full statement of intent.


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