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Census Support Service

We’ve got an exciting opportunity for partners to apply for funding to support the delivery of the 2021 Census. The Census takes place every 10 years in the UK - and the next one is due to take place in April 2021. It’s a compulsory count of the population and housing, and information collected from the Census helps inform vital public services such as school places, hospital and GP services and social care provision.

In 2021, the Census will be ‘digital first’ and accessible through an online platform. Good Things Foundation is working with the Office for National Statistics (ONS) to build a network of Census Online Support Centres who can support people to complete the census online, ensuring everyone has the chance to complete the census digitally.

We’re looking for organisations who can deliver support to people wishing to complete the census online between March and May 2021. You’ll be required to deliver the service across a set amount of hours each week with the possibility of additional delivery covering evenings, weekends and the census weekend.

There are some requirements you will need to meet in order to deliver this contract - including having accessible premises and having a set number of staff and devices.

We’re asking all organisations who are interested to submit an EOI by Friday 27 March. We will then ask successful organisations to complete a fuller application form in April, and successful applicants will be informed by the end of June. Although delivery does not begin until March 2021, onboarding for successful applicants will begin in August 2020.

You can find more information about the requirements, including what we expect from Census Online Support Centres, by visiting the Good Things Foundation website.


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