WiredGov Newswire (news from other organisations)
Citizens Advice issues warning over future of community post offices
Citizens Advice is warning about the future of 3,000 community branches as they face losing financial support. These important post offices are often the last shop in the village and provide essential services. Government funding is due to end in 2021.
The charity is calling for continued funding of community post offices as they play a vital role in serving rural communities. Post offices also ensure people have face-to-face access to key post, government and financial services such as receiving their pension or renewing a driving licence.
Citizens Advice is the statutory consumer advocate for postal services. As part of its role, the charity reviewed the Network Transformation Programme, part of a £2 billion government funding package, which aimed to restructure the post office network and ensure its financial sustainability.
The charity’s review concluded that the programme has achieved its objective as the number of post offices has remained stable and every part of the country is covered. Many branches have been refurbished and some offer improved disabled access and longer opening times. However it also reports an increasing proportion of branches are operating as part-time outreach offices.
Without ongoing financial support, Citizens Advice warns post offices are at risk of closure and reduced services.
Gillian Guy, Chief Executive of Citizens Advice, said:
“Community post offices are often the last shop in the village and provide services not found elsewhere.
“While the government’s transformation programme of the post office network has kept the number of post offices stable for now, we’re concerned fewer government services are being provided.
“Government funding is due to end in 2021 - we’re calling for the continued financial support of these branches so the post office network is fit for the future.”
Notes to editors
- Citizens Advice is the statutory consumer advocate for postal services.
Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
Our network of charities offers impartial advice online, over the phone, and in person, for free.
We helped 2.7 million people face to face, over the phone, by email and webchat in 2018-19. And we had 29 million visits to our website. For full service statistics see our monthly publication Advice trends.
Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,600 service outlets across England and Wales.
You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
Latest News from
WiredGov Newswire (news from other organisations)
Further coronavirus restrictions announced in the North West18/09/2020 15:48:00
Jay McKenna, TUC Regional Secretary has commented on today’s coronavirus restrictions announcement for the North West.
OECD report shows Wales needs a clear vision for investment, says Wales TUC18/09/2020 14:05:00
Shavanah Taj, General Secretary of the Wales TUC yesterday commented on the publication of the OECD’s report on the future of regional development and public investment in Wales.
CBI comments on new North East restrictions18/09/2020 12:15:00
CBI yesterday commented on new North East restrictions.
WULF: setting workers on the right path17/09/2020 16:38:00
Gunwant Rathour, known as Gunny, has been employed by Cardiff Council as a Recycling Development Officer for 5 years. He is also a member of GMB.
Audit Wales - Covid-19 has made Welsh NHS waiting list problems worse but has also created a unique opportunity to build a better planned care system17/09/2020 15:40:00
Ten key opportunities identified for how the NHS in Wales can restart and reset planned care systems following the pandemic.
WULF Project gives teaching assistant new opportunities17/09/2020 15:20:00
Rhiannon Jones is a teaching assistant in a special needs school. Here she tells us about how taking a WULF-funded photography course has given her new professional skills and inspired her to continue learning.
Citizens Advice: help for renters worried about eviction17/09/2020 14:40:00
The ban on evictions comes to an end this weekend, and new figures from Citizens Advice suggest that concern is building amongst renters about the possibility of losing their home.
CIPD - Two thirds of employers report home workers more or as productive as when in the workplace, but cite need to support their mental health17/09/2020 13:40:00
CIPD research also highlights risks of two-tier workforce, as gap set to grow between home workers and other employees who have to go to work and have little flexibility
CBI Scotland responds to latest Scottish GDP figures17/09/2020 13:33:00
CBI Scotland yesterday responded to latest Scottish GDP figures.
NHS Confederation - More detail needed about NHS winter funding plans17/09/2020 12:40:00
Niall Dickson, chief executive of the NHS Confederation, which represents organisations across the healthcare sector, responded to the announcement of an additional £150 million capital funding to expand and upgrade 25 more A&Es to reduce overcrowding and improve infection control ahead of winter