HM Land Registry
Coronavirus (COVID-19): impact on our services
We are currently reviewing how we continue to deliver our services during the coronavirus pandemic and further details will be provided shortly.
We will continue to operate as close to normal as possible in light of the COVID-19 pandemic. We would like to apologise to anyone who might be affected by a slower-than-usual service.
Impact on our services
Our Business e-services, which receive the majority of all applications, are running as normal. We are prioritising the services that allow property transactions to continue as normal.
We anticipate minimal disruption to:
- bankruptcy searches
- land charges searches
- local land charges searches
- official copies of documents
- official searches of part
- official searches of whole
- Property Alert
We anticipate that some of our services will be affected by the current situation with some applications taking slightly longer than our usual service standards.
We anticipate moderate disruption to:
- discharge updates
- official searches of the index map
We are working hard to ensure our most important services continue, as a result services which have less impact upon the normal operation of the property market are likely to experience more significant disruption. We anticipate that we will be unable to meet normal service standards for these services.
We anticipate more significant disruption to:
- register create applications
- register update applications
Expedite an application
We apologise if your application is affected by this necessary prioritisation of work. If you feel that your application is urgent, you can ask us to expedite it under certain circumstances. If we approve your request, we will process your application sooner. Find out how you can expedite your application.
Contacting HM Land Registry
Our Customer Support Centre will not be answering telephone calls. However, we are working hard to get that back up and running as quickly as possible. You can email essential enquiries to: email@example.com. Please be aware you may not receive an immediate response.
Office access and face-to-face appointments
Following the Prime Minister’s guidance, we are not making any new face-to-face appointments for our local offices and existing appointments have been cancelled. You can continue to get in touch with us or use a guide that may answer your question, we will respond as quickly as we can.
Keeping you up to date
Latest News from
HM Land Registry
June 2021 Transaction Data22/07/2021 09:10:00
This data provides information about the number and types of applications that HM Land Registry completed in June 2021.
May 2021 Transaction Data21/06/2021 15:20:00
This data provides information about the number and types of applications that HM Land Registry completed in May 2021.
UK House Price Index for April 202117/06/2021 09:15:00
The UK HPI shows house price changes for England, Scotland, Wales and Northern Ireland.
Digital Local Land Charges Register continues to grow as Welwyn Hatfield joins28/05/2021 11:10:00
Borough council is the latest local authority to transfer its local land charges data to HM Land Registry’s digital register.
Conveyancers can quickly see estimated completion dates for their applications25/05/2021 08:05:00
Our latest portal enhancement, Estimated Completion Date, is now available within View My Applications.
April 2021 Transaction Data24/05/2021 15:20:00
This data provides information about the number and types of applications that HM Land Registry completed in April 2021.
Help shape the future of Business Gateway13/05/2021 11:10:00
HM Land Registry has launched a new Business Gateway community to support recent investment in application programming interface (API) technology.
New £26 million fund to help local authorities speed up data transfers11/05/2021 09:10:00
HM Treasury is providing additional financial support for councils migrating their local land charges service to HM Land Registry.