SOCITM (Society of Information Technology Management)
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Data is the way forward for the current crisis and beyond

The Covid-19 pandemic poses unprecedented challenges to public services. It is more apparent than ever before that effective technology and actionable data are crucial to keeping essential services functioning and delivering assistance where and when it is needed.

blue neon letters saying data has a better idea

Guest blog post from Splunk

From the beginning of the crisis, we’ve worked to help our customers, particularly those on the front lines. Empowering these personnel to make confident decisions and take decisive action at the speed the crisis warrants is our primary mission.

There’s no simple playbook for beating this pandemic and getting to a new normal. We will need an innovative, data-led process that will challenge every country, region, municipality and industry. We’re going to have to rethink how we work, socialize and provide essential services.

The first step, especially as we await more effective treatments and an eventual vaccine, is widely available and efficient testing. Splunk is proud that it is able to be a part of that solution, in coalition with Adobe, Accenture,Oracle and others via the Covid-19 Testing and Data Response Platform.We look forward to doing our part to support the public/private collaboration that aims to protect public health and bolster the global economy.

While the world is working to stop the spread, improve testing, establish effective treatments and protect the most vulnerable populations, data serves as a critical resource. It presents an opportunity to slow the spread of the virus and help maintain and provide essential infrastructure and services.

In the past, Splunk for Good has worked with various partners to lend a hand in times of disaster, and our response to the Covid-19 situation builds upon that foundation.3 This includes stimulating and delivering innovative ideas to help solve new challenges, like our team in the UK and Europe did at the #EUvsVirus hackathon.

Consistent and reliable data can be difficult to identify and harness. However, given our deep experience in delivering data-driven solutions to customers worldwide, we can help identify, ingest and correlate the relevant data quickly to deliver compelling visualizations through customizable dashboards.

Many people are working remotely, and this may continue for some time. Collaboration tools are essential for productivity at any time, from essential workers to knowledge workers, to case managers and helpdesk and support personnel. When all infrastructure is geared toward delivery of critical services, it’s important to ensure that systems can be recovered quickly in the case of any outage, interruption or cyberattack.

While Splunk’s data platform can help address the full spectrum of these challenges, ensuring long-term strategic agility, we have also produced some short-term solutions to help organizations overcome immediate problems. For example, as public sector workers turn to remote working, access to secure collaboration tools is critical so that government entities can continue to deliver citizen services. For organizations that need immediate assistance, Splunk has introduced Remote Work Insights.

This free new solution can help organizations gain quick, actionable insights – monitor key performance indicators, identify emerging issues and perform deep root-cause analysis, all in one platform. Additional and up-to-date information on these and other resources are available on the Covid-19 Response section of our website.

As Covid-19 continues to affect the global community, Splunk is focused on supporting our customers, stakeholders and ecosystem through a time of great uncertainty. We know how critical our platform is to our customers’ operations, and we’re committed to ensuring that you are able to fulfill your organization’s mission and achieve meaningful outcomes.

This is an advertorial in issue 19 of In our View. Read the whole issue here: https://socitm.net/download/higher-marks-for-homeworking-issue-19/

Join Splunk at 11.00 on Thursday 11 June during President’s Week 2020.

Register here: https://socitm.net/events/virtual-presidents-conference-2020/

 

Channel website: https://www.socitm.net/

Original article link: https://socitm.net/blog/data-is-the-way-forward-for-the-current-crisis-and-beyond/

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