Department for Transport
East Midlands rail franchise update
Stagecoach Group will continue to operate train services on the East Midlands rail franchise.
I wish to inform the House that the Secretary of State for Transport has reached agreement with Stagecoach Group to continue to operate train services on the East Midlands rail franchise. This direct award means that passengers from London St Pancras International to Northamptonshire, the East Midlands, Lincolnshire, Staffordshire and South Yorkshire will continue to be served by East Midlands Trains until 18 August 2019. If required there is an option to extend this agreement by up to a further 6 rail periods.
East Midlands Trains has achieved good performance and passenger satisfaction levels during the time they have been operating the franchise and the new agreement will allow for a smooth transition into the next competitively-tendered franchise. In the forthcoming months I expect East Midlands Trains to deliver the following improvements as part of the new agreement:
- investment of £150,000 on accessibility improvements at stations
- a simplified application process for Delay Repay
As a minimum East Midlands Trains will also be expected to continue to deliver the following:
- good performance levels and passenger satisfaction
- a mobile app which provides real time information on the operation of passenger services and enables customers to book and pay for travel
- a 4G wifii service and provide at least 15 minutes of free access per passenger journey on standard class
This direct award will ensure a smooth transition from the current operator to the next franchise which is expected to deliver significant passenger benefits including more services and seats across the franchise, in addition to better facilities and further improved accessibility at stations.
Latest News from
Department for Transport
£23 million government funding boost to cycling and walking nationwide21/03/2019 16:30:00
Communities to benefit from multimillion pound investment to rejuvenate cycling and walking across the UK.
£54 million funding approved to improve Shrewsbury traffic21/03/2019 15:10:00
North West Relief Road given £54 million to provide new route taking traffic out of the town centre.
Keith Williams: a railway with today's and tomorrow's passengers at its heart is the future20/03/2019 16:10:00
Moving to a customer focused railway won’t be easy and trade-offs will be unavoidable.
Continued EU access for UK airlines, hauliers and bus and coach operators agreed20/03/2019 14:20:00
Flights and access for hauliers and passenger transport between the UK and EU will continue whatever the Brexit outcome.
Transport laws to be reviewed to improve everyday journeys20/03/2019 10:10:10
Review announced in government's 'Future of mobility: urban strategy' to explore regulation around new transport modes.
Future of mobility: urban strategy19/03/2019 15:33:00
Announces the launch of the Future of mobility urban strategy.
Keith Williams at Accelerate Rail 201919/03/2019 14:47:00
Keith Williams on progress of the Rail Review at Accelerate Rail 2019.
New extended drone no-fly zone in place from today13/03/2019 14:20:00
‘No-fly’ zone around airports comes into force.