Exploring the new world: practical insights for funding, commissioning and managing in complexity
Yesterday Collaborate CIC and Newcastle Business School (of Northumbria University) are excited to publish our new research into funding, commissioning and delivering in complex environments, supported by the National Lottery Community Fund and Tudor Trust.
Building on our previous report, A Whole New World: Funding and Commissioning in Complexity, this new work responds to significant interest in learning from practical examples of how organisations, funders and commissioners are fundamentally rethinking their design and delivery of support. It sets out a ‘new world’ of approaches to social change that genuinely put people in the lead, providing practical examples and insights for others eager to develop new ways of working.
The report identifies that to respond effectively to complexity, funders, commissioners and those who work on the ground adopt a Human, Learning, Systems approach by:
- Being Human to one another: they recognise and respond to human variety with bespoke support, they build empathy between people, they recognise the strengths of others, and they seek to trust and be trusted.
- Using Learning to enable performance improvement: they use a variety of both quantitative and qualitative data to learn; they create learning cultures; and they fund and commission for learning, not for the delivery of specified services.
- Looking after the health of the Systems which create social outcomes: they create the conditions in which people can understand the systems of which they are part, and enable effective collaboration and co-ordination of actors within these systems.
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