Government Communications Service
GCS: a year in review
2020 was an unprecedented year for the Government Communication Service (GCS), being at the centre of the UK Government Coronavirus (COVID-19) national response and also re-modelling the entire training and support offer within 3 weeks to ensure government communicators still had the skills they needed to operate effectively.
Here are some highlights of what GCS has achieved in 2020:
GCS has supported over 4,500 members across 25 ministerial departments, 21 non-ministerial departments and 300+ public bodies.
Government communicators constitute 1% of the total 426,000 full time equivalent civil servants (Institute for Government, June 2020).
Learning and development
GCS fully embraced the online training format, with 106 courses and webinars delivered, equating to on average 12 training sessions per month. This equates to 450 hours of training and has included leading edge training and support, showing GCS leadership.
The training was well received with an average course satisfaction rate of 4.3 /5. Over 3,000 tickets were available for GCS members to attend these courses.
Talent, mentoring and career support
The GCS early talent programmes still went ahead this year, with 35 apprentices and 53 interns placed across departments, arm’s length bodies (ALB’s) and agencies. 182 communicators joined a talent programme including Inspire and Impact.
The Communications Industry Support Initiative helped 80 communicators gain temporary employment within GCS.
The GCS social media channels had a high engagement rate in 2020, with an average of 4.8%. Lots of new people followed a GCS channel, with 1,000 new Twitter followers and a total of 7,400 followers on LinkedIn, doubled from the previous year.
The Public Service Communications Academy 2020
GCS co-hosted the Public Service Communications Academy with LGcomms. 653 communications professionals attended the 3 day event which included 21 hours of sessions.
Latest News from
Government Communications Service
Melting your creative brain freeze14/01/2021 10:25:00
Blog posted by: Caroline Barnard, Content and Campaigns Manager, HM Treasury, 13 January 2021.
We’re all in this together12/01/2021 12:25:00
Blog posted by: Corina Sehmar, GCS Communications and Membership team, 11 January 2021.
GCS Campaign of the Month winner December 202008/01/2021 11:20:00
Congratulations to the communications team at the Crown Prosecution Service (CPS) and The Legal Services are GREAT team at the Ministry of Justice (MoJ), joint winners of December’s Government Communication Service (GCS) Campaign of the Month competition.
Trust, empathy, kindness: my experiences of discussing privilege07/01/2021 12:05:00
Blog posted by: Amrita Devaiah, Head of External Affairs and Engagement, Cabinet Office, 06 January 2021.
Internship: let’s celebrate our differences23/12/2020 12:10:00
Blog posted by: Nitasha Afzal, GCS intern at the Department for Environment, Food and Rural Affairs, 21 December 2020.
Mission possible: delivering an international event during a pandemic17/12/2020 13:48:00
Blog posted by: The Legal Services are GREAT team, Ministry of Justice, 16 December 2020.
GCS Mapper is ready for 202116/12/2020 12:48:00
Looking to improve your communications using data-driven geographical insights? The Media and Marketing Data (MMD) team has just the tool for you.
Data-driven delivery: the simple science behind the best presenters11/12/2020 12:25:00
Blog posted by: 100th Monkey team, 10 December 2020.