Consumer Council for Water
General Election 2019 – what it means for our communications
The race for Number 10 is officially underway – and that has implications for a non-departmental public body like CCWater.
In the run-up to polling day on 12 December we’ll be limited in what we can say and do due to election period (purdah) restrictions and the need to make sure we remain completely impartial.
It means we might be a little bit quieter than usual as we won’t be able to publish any new research or press releases before the votes have been counted and we have a new Government elected.
However you can still count on us to provide support and advice to anyone who needs help resolving a query or complaint about their water and sewerage services.
Our website and social media channels will also continue to share great advice on everything from how to save water and money to making a complaint or comparing your water company’s performance with others.
If you’re a journalist we can still provide you with useful facts and figures from our deep pool of research but we won’t be able to offer an opinion or comment until after the election.
Latest News from
Consumer Council for Water
Our strategy for 2021-2431/03/2021 16:05:00
Ending water poverty and the misery caused by sewer flooding will be among the key issues that will dominate CCW’s campaigning over the next three years.
Covid-19 support for business customers extended29/03/2021 14:43:00
Measures to help business customers that are struggling to pay their water bills after being hit in the pocket by the pandemic have been extended for a further three months.
Households urged to soak up April shower of bill savings25/03/2021 08:15:00
Switching to a water meter or tapping into financial support from water companies’ social tariff schemes could help millions of low-income households stay afloat ahead of a wave of April bill rises.
Customers should have a bigger say over CMA decisions, says consumer watchdog18/03/2021 13:38:00
The Consumer Council for Water (CCW) has responded to the Competition and Markets Authority’s (CMA) final decisions on the appeals lodged by four water companies against the five-year price controls set by regulator Ofwat in December 2019.
Speaking your language02/03/2021 12:20:00
Making information accessible to all is so important. As an organisation dedicated to helping people, it’s important that CCW does the best it can to make sure everyone can access the advice and information we provide, in a way that works for them.
CCW backs action plan to help business customers save water12/02/2021 10:20:00
An action plan to help business customers across England become water efficient has been published with the support of the Consumer Council for Water (CCW).
Former CCW chief picks up industry award10/02/2021 11:20:00
Former CCW chief executive Tony Smith has scooped a top industry award for his outstanding contribution to the water sector and achievements championing the interests of water consumers.
Opportunity knocks in the form of Climate Change Adaptation Reports04/02/2021 13:10:00
Consumers are more aware than ever of the seriousness of the climate challenge facing the planet. Media coverage of climate activism from the Extinction Rebellion movement, as well as public figures, such as Greta Thunberg and Sir David Attenborough, shining a light on the issue has brought it to the forefront of public discussion.
More than 140,000 households in Wales receive ongoing help with water bills04/02/2021 08:10:00
More than 140,000 households in Wales are now receiving ongoing help with their water bills but many other customers could be soaking up significant savings to help boost their finances during the pandemic.