Consumer Council for Water
General Election 2019 – what it means for our communications
The race for Number 10 is officially underway – and that has implications for a non-departmental public body like CCWater.
In the run-up to polling day on 12 December we’ll be limited in what we can say and do due to election period (purdah) restrictions and the need to make sure we remain completely impartial.
It means we might be a little bit quieter than usual as we won’t be able to publish any new research or press releases before the votes have been counted and we have a new Government elected.
However you can still count on us to provide support and advice to anyone who needs help resolving a query or complaint about their water and sewerage services.
Our website and social media channels will also continue to share great advice on everything from how to save water and money to making a complaint or comparing your water company’s performance with others.
If you’re a journalist we can still provide you with useful facts and figures from our deep pool of research but we won’t be able to offer an opinion or comment until after the election.
Latest News from
Consumer Council for Water
Customers given chance to quiz water companies on future spending and bills22/01/2020 09:20:00
Customers can discover how water companies plan to improve services while also cutting bills over the next five years, when the Consumer Council for Water (CCW) meets in Sheffield on Monday (27 January).
You have the power to save this Big Energy Saving Week20/01/2020 14:10:00
We are delighted to be supporting Big Energy Saving Week (BESW), which began yesterday. BESW is a national campaign, which aims to help people cut their energy bills, as well promoting the types of financial support available to those that need it.
Water company performance under the spotlight at watchdog meeting16/01/2020 12:20:00
Customers will have the opportunity to hear first-hand how their water company is performing when the Consumer Council for Water (CCWater) holds its public meeting in Birmingham on Wednesday (22 January).
Regulators and CCW launch utility scorecards15/01/2020 09:20:00
The Consumer Council for Water has joined forces with UK regulators to make it easier for consumers to keep track of how well utility companies are performing across a range of services.
Retailers urged to sustain fall in complaints to watchdog20/12/2019 14:20:00
Complaints about retailers received by the Consumer Council for Water (CCWater) fell for a second successive quarter to raise hopes of a sustained improvement.
Keeping you one step ahead of bogus callers20/12/2019 09:20:00
Latest figures suggest that more than half of pensioners in the UK have been a victim of scammers.
Don’t pay the price for feeding a fatberg this Christmas19/12/2019 09:20:00
Pouring turkey fat and other festive leftovers down the plughole could leave households forking out a small fortune this Christmas.
2019 Price Review: Good deal in the pipeline for most water customers16/12/2019 14:05:00
A good deal is in the pipeline for most water customers over the next five years after industry regulator Ofwat announced many households will see falling or flat bills and substantial investment in the services people care most about.