Consumer Council for Water
General Election 2019 – what it means for our communications
The race for Number 10 is officially underway – and that has implications for a non-departmental public body like CCWater.
In the run-up to polling day on 12 December we’ll be limited in what we can say and do due to election period (purdah) restrictions and the need to make sure we remain completely impartial.
It means we might be a little bit quieter than usual as we won’t be able to publish any new research or press releases before the votes have been counted and we have a new Government elected.
However you can still count on us to provide support and advice to anyone who needs help resolving a query or complaint about their water and sewerage services.
Our website and social media channels will also continue to share great advice on everything from how to save water and money to making a complaint or comparing your water company’s performance with others.
If you’re a journalist we can still provide you with useful facts and figures from our deep pool of research but we won’t be able to offer an opinion or comment until after the election.
Latest News from
Consumer Council for Water
Water good lesson for a happy student house06/11/2019 09:20:00
So you’ve moved away from home into your student house and are starting to finally settle in. Making new friends and sharing new experiences can make it an exciting time – but it also brings fresh challenges and responsibilities too. To make life a little easier, we’ve compiled some of our favourite tips to help you save water and stay on top of your bills.
Frightfully good ways to save this Halloween31/10/2019 13:37:00
Receiving your water bill is enough to send shivers down the spine, especially if you are already struggling financially.
3 million households struggle to afford water bills despite rise in assistance30/10/2019 15:20:00
A new report by the Consumer Council for Water (CCWater) shows that almost 700,000 low-income customers received bill reductions through a range of assistance schemes in 2018/19 – up 28 per cent on the previous year.
Long-serving CCWater chief announces retirement25/10/2019 14:47:00
The Chief Executive of the Consumer Council for Water (CCWater) is set to retire from the watchdog after more than 14 years at the helm.
Water companies set out plans to thwart future droughts24/10/2019 10:15:00
Efforts to make sure there is enough water for the environment and future generations to thrive will be discussed when water companies meet with The Consumer Council for Water (CCWater) in Croydon on Tuesday (October 29).
Have your say on the water retail market21/10/2019 09:25:00
Giving business customers the chance to have their say about the retail water market will top the agenda when we hold our next business customer meeting in Birmingham on Thursday (24 October).
Action to end water poverty the focus of watchdog’s meeting18/10/2019 10:10:00
The strides made by water companies towards helping more cash-strapped households stay afloat will be scrutinised when the Consumer Council for Water (CCWater) meets in Weston-super-Mare on Thursday 24th October.
Southern Water to pay customers £123 million after investigation11/10/2019 12:20:00
More than £120 million is set to be paid to existing and former waste water customers of Southern Water after an investigation into the company by the industry regulator.