Department for Environment, Food and Rural Affairs
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Government's new law sees unfair bonuses banned for six water companies with immediate effect

Government bans unfair bonuses for water companies that don't meet high standards

  • Unfair bonuses now banned for water companies that don’t meet high standards.  
  • Water bosses awarded themselves over £112 million in bonuses and incentive payments in the last decade.  
  • Strengthened enforcement is just one part of the Government’s strategy to reform the water sector and attract investment as part of its Plan for Change.  

Unfair bonuses have been banned for senior executives at six water companies, as new measures in the Water (Special Measures) Act come into force today (Friday, 6th June).  

The government is clear that transformative change across the water sector is needed to clean up our rivers, lakes and seas, and modernise the sector for decades to come.  

Under new rules, companies are not permitted to pay bonuses to water bosses that oversee poor environmental and customer outcomes. This delivers on a key manifesto commitment and has been backdated to apply to any bonuses relating to the financial year from April last year.  

This applies to Thames Water, Yorkshire Water, Anglian Water, Wessex Water, United Utilities, and Southern Water, where bosses are not permitted to receive bonuses with immediate effect.  

Water companies have awarded over £112 million in bonuses and incentives over the last decade. Last year alone, £7.6 million in bonuses were paid to water bosses in England. 

It’s crucial that companies attract the best talent to deliver essential upgrades to the water system. Companies that do meet Ofwat’s standards will still be eligible to pay executives bonuses – a powerful incentive for them to deliver immediate environmental improvements, better customer outcomes, and improve financial resilience.  

Environment Secretary Steve Reed said:      

Water company bosses, like anyone else, should only get bonuses if they’ve performed well, certainly not if they’ve failed to tackle water pollution.  

Undeserved bonuses will now be banned as part of the Government’s plan to clean up our rivers, lakes and seas for good. 

Promise made, promise delivered. 

Today’s ban holds water bosses to account and ensures they can no longer cash in while their companies pollute rivers, neglect customers, or mismanage finances.  

Strengthened enforcement is just one part of the government’s strategy to reform the water sector, which also includes working with the companies and their investors to make the water industry one of growth and opportunity, attracting investment and ensuring its stable financial footing for years to come. 

The government is determined to reform the sector in a way that continues to attract high quality, long-term investors to rebuild our water infrastructure. Following the publication of the Independent Water Commission’s interim report, Ministers will look at proposals carefully, and outline further action in due course. 

While it is for water companies to set their own remuneration, new standards published by Ofwat that come into force today mean bonuses will not be permitted be handed out in specific cases when a water company:   

  • Fails to meet core environmental standards and presides over serious pollution offences 
  • Fails to meet basic financial resilience standards (e.g. meet minimum credit rating requirements)    
  • Fails to meet core consumer standards (e.g. failure to operate and maintain sewage networks)   
  • Is convicted of a criminal offence (e.g. criminal convictions for serious environmental failings including illegal spills)   

Under new rules published by Ofwat today, any company failing to meet key standards will automatically lose the right to award bonuses. If a company pays a bonus while banned, Ofwat has the powers under the Water (Special Measures) Act to direct the company to claw back the money. Any company that does not comply with Ofwat’s directions will face enforcement action. 

To further protect customers and clean up our waterways, the government has secured a record £104 billion of private investment – the largest ever since privatisation to cut sewage discharges by nearly half over the next five years. This money will now be ringfenced for new pipes and treatment works, not shareholder payouts.  

Notes to editors  

  • The table below outlines companies’ compliance on current information. 

  • It is up to individual water companies to determine appropriate financial rewards. Ofwat will consider action required once water companies publish their remuneration decisions in their annual reports for the 2024-25 financial year.

ANNEX A: Companies affected by the ban:

Water company Consumer standards Environment standards Financial resilience Criminal offence Subject to ban? Details of criteria
Anglian Water   Fail - 1 incident     CEO bonus banned* Cat.1 data in Annex C
Northumbrian Water         Company can pay bonuses  
Severn Trent         Company can pay bonuses  
Southern Water   Fail - 1 incident     CEO and CFO bonus banned Cat.1 data in Annex C
South West Water         Company can pay bonuses  
Thames Water   Fail - 7 incidents Fail - April 2024   CEO and CFO bonus banned Thames Water Utilities Limited ('Thames Water') - undertakings under Section 19 - Ofwat
United Utilities   Fail - 1 incident     CEO & CFO bonus banned Cat.1 data in Annex C
Wessex Water       Fail - 1 Conviction CFO bonus banned** Wessex Water fined £500,000 for sewage killing thousands of fish - GOV.UK
Yorkshire Water Fail - S94 Breach Fail - 1 incident     CEO & CFO bonus banned Yorkshire Water to pay £40m enforcement package following Ofwat wastewater investigation - Ofwat

*Anglian Water’s CFO is not subject to the ban because they were not in post for the Cat.1 incident. Their CEO was in post during the Cat.1 incident and therefore faces a ban.   

**Wessex Water’s CEO is not subject to the ban because they were not in post for the criminal offence that triggers the ban.

ANNEX B: Total CEO/CFO bonuses paid by water companies in England (in thousands)

Water company 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 Total
Anglian Water 1,482 1,798 1,569 3,429 3,234 713 2,222 1,152 1,291 95 16,984
United Utilities 3,227 2,942 2,284 2,247 2,733 2,733 3,138 2,763 2,377 1,366 25,810
Northumbrian Water 597 484 595 479 384 269 259 214 311 315 3,907
Southern Water 757* 427 187 756 645 815 842 669 - 312 5,410
Severn Trent Water 3,367 2,294 2,978 1,788 2,201 2,674 2,777 4,471 3,413 3,309 29,271
South West Water 556 832 640 259 521 984 1,230 755 362 470 6,609
Thames Water 2,432 609 203 807 448 937 538 794 - 770 7,538
Wessex Water 236 353 482 552 485 - 640 651 459 387 4,246
Yorkshire Water 2,305 1,288

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