Government Communications Service
HMRC appoints Director of Communications
HMRC (HM Revenue and Customs) has appointed Andrew Pemberton as their permanent Director of Communications, after he filled the role on an interim basis since October last year.
In this role, Andrew will provide leadership to a large team of communications professionals whose purpose is to play a core role in supporting HMRC’s day-to-day operations (collecting £608 billion per year and paying out vital support to citizens, whilst helping HMRC to become a trusted, modern tax and customs authority). As head of the communications profession in HMRC, Andrew will also contribute to the wider work of the Government Communication Service (GCS) to provide outstanding communications across government.
Andrew brings a wealth of public sector experience to the role. Following a brief career as a regional journalist, he became an officer in the Royal Air Force, which included several ‘tours’ working in media operations. He has since held Director of Communications roles in the higher education sector and at the Crown Commercial Service (CCS) before joining HMRC in 2021.
Andrew will be based in HMRC’s new regional centre in Nottingham, but in his role as a member of HMRC’s Executive Committee, he will regularly visit colleagues across the UK.
Andrew yesterday commented on his major priorities for the role:
“I’m passionate about developing leadership at all levels of our team and building a communications function which is admired across the public and private sectors. I want HMRC Communications – and the wider Government Communication Service of which we are part – to be a great place to work for communications professionals.
“We’ve got an exciting communications plan to deliver in the year ahead, which puts HMRC’s operations and ongoing transformation at its heart.”
As sustainability champion for HMRC, Andrew is also focused on building a sustainable community in HMRC, working towards their target to be carbon net-zero by 2040.
“I really believe HMRC has a powerful story to tell, and I’ve been so impressed by the commitment and professionalism of HMRC staff across our organisation since I joined last June.
“It’s a truly fascinating place to work, and we can be proud of the important work we do. I feel privileged to lead a great team who are telling that story.”
Simon Baugh, GCS Chief Executive, congratulated Andrew on the appointment:
“I’m delighted that Andrew will take up his role as HMRC Director of Communications permanently within the Government Communications Service (GCS) community, and I am looking forward to continuing working with him. The blend of experience and expertise he brings to the role will be invaluable in supporting GCS to go from strength to strength, and ensure it continues to deliver for citizens.”
Latest News from
Government Communications Service
8 vital skills to empower communicators, now and in the future05/07/2022 09:10:00
Blog posted by: Jo Pennington, 04 July 2022.
Designing for accessibility as part of comms planning24/06/2022 14:10:00
Blog posted by: Stephanie Hill, Head of GCS Curriculum, 23 May 2022.
GCS focuses on innovation with Project Spark!16/05/2022 13:38:00
The GCS Innovation Lab is launching Spark!, a Dragon’s Den-style opportunity for GCS members from across ALBs and central government departments to share their innovative ideas, sell them to a senior panel of ‘dragons’ and see them implemented across government.
GCS launches its 3-year Strategy16/05/2022 09:10:00
On Wednesday, GCS Chief Executive, Simon Baugh along with the GCS Executive Director Team: Lisa Hunter, Conrad Bird and Gem Welsh launched the GCS Strategy, broadcasted live from No.9 Downing Street to over 1,500 communicators.
Five things I’ve learned about GCS and the Civil Service20/04/2022 14:10:00
Blog posted by: Kiran Chahal, Senior Campaign Manager in GCS, 19 April 2022.
GCS COVID-19 Hub: Hearts, minds and a lot of determination08/04/2022 13:10:00
Blog posted by: Simon Baugh, GCS Chief Executive, 7 April 2022.
GCS Apprenticeship 2022: Apply today29/03/2022 09:10:00
Yesterday marked the 7th year of the award-winning GCS apprenticeship programme going live.
Responding to Russia’s invasion28/03/2022 16:20:00
On Wednesday 23 March Simon Baugh, Chief Executive, UK Government Communication Service Simon spoke at the PRCA International summit on how the UK Government Communication Service has been responding to Russia’s invasion of Ukraine, and the steps they are taking to support Ukraine and its people during this time.