Crown Commercial Service
Has GDPR increased your subject access requests?
If your organisation regularly receives subject access requests and you struggle to keep up with responding, our eDisclosure Services framework can help you.
What are subject access requests?
Put simply a subject access request (SAR) is a request made by, or on behalf of, an individual to find out what personal data you hold about them, why you hold it and who you disclose it to.
The right for individuals to make these requests is not new, however, the introduction of the European Union’s General Data Protection Regulation (GDPR) and the UK’s Data Protection Act 2018 have given rise to a number of important changes that are having a significant impact on some organisations:
- the £10 fee chargeable to the individual raising a request has been removed in most circumstances
- the time to respond has been reduced from 40 days to one month
- the request no longer needs to be in writing, which means it can now also be made over the phone, in person or via social media
Please visit the Information Commissioner’s Office website to learn more.
How we can help you
Whether you are looking for a standalone solution to help you manage the requests, or would like to consider it as part of a wider requirement our eDisclosure Services framework can help you.
By outsourcing elements of the requirement you will:
- be better placed to meet time limits imposed under GDPR
- save money
- remove the administrative and legal burden
Redaction of third party data
By far the most complex area of subject access requests is the redaction of third party information before releasing documents. Depending on the source information this can be legally complex, and sometimes needs specific expertise and knowledge to ensure it is completed in the correct way.
All our framework suppliers have proven methodologies, expertise and technology to help eliminate the risk of human error, which can lead to significant financial penalty.
Find out more
If you would like to learn more about how we can help you:
Visit the framework page
Call 0345 410 2222
Latest News from
Crown Commercial Service
New ‘full lifecycle’ technology services agreement launched17/06/2021 12:20:00
Crown Commercial Service (CCS) has awarded the latest version of the Technology Services framework - with additional services and improved call-off terms.
The National Procurement Policy Statement – what you need to know15/06/2021 13:10:00
Cabinet Office has published a new National Procurement Policy Statement (NPPS) setting out the strategic priorities for public procurement, and how contracting authorities can support their delivery
Crown Commercial Service announces 3 year Memorandum of Understanding (MoU) with Oracle09/06/2021 13:05:00
We are delighted to announce that we have negotiated a 3 year MoU with cloud applications and infrastructure provider, Oracle.
All things to all people: exploring social value approaches in public procurement01/06/2021 12:20:00
Charlene Maginnis explains how the Government’s rules on social value are shaping the public sector’s buying decisions.
Helping the education sector avoid cyber attacks28/05/2021 14:33:00
With the recent increase in cyber attacks within the education sector, here are some top tips to avoid this happening to your school, college or university.
West Lothian College complete building extension against the clock thanks to Construction framework25/05/2021 12:33:00
Faced with a tight deadline, Crown Commercial Service helped the college to complete their extension project on time and within budget by using the Construction framework.
Crown Commercial Service launches new Memorandum of Understanding (MoU) with Workday to help accelerate public sector innovation24/05/2021 10:43:00
CCS are pleased to announce that we have signed a new MoU with Workday, a leading provider of enterprise cloud applications for finance and human resources.
5 things businesses need to do to supply to the public sector21/05/2021 14:33:00
Do you want to supply goods or services to the public sector? Find out how your business can become a CCS supplier.