Hat-trick of awards
This week the Financial Services Compensation Scheme’s (FSCS) commitment to its colleagues and customers was recognised, in three prestigious national awards.
On Tuesday (19 November) at the Personnel Today Awards 2019, FSCS won the Diversity and Inclusion Public Sector Award sponsored by Civica. The judges were impressed by FSCS’s bold targets focusing on age, gender and ethnicity, as-well-as a well thought through and robust approach to tackling diversity, which has improved customer satisfaction. The judges concluded: “An amazing, uplifting project with clear workforce benefits.”
Collecting the award on behalf of FSCS, Acting Chief Financial Officer Fiona Kidy said: “Our focus on diversity and inclusion has not only increased our employee engagement but it has helped us to deliver an ever-more outstanding experience for our customers.”
Across London at the Investors in People Awards 2019, FSCS won the Employee Engagement Award. The Investors in People Awards recognise the people and teams that make a difference every day, highlighting excellence from across the Investors in People global community.
David Blackburn, Chief People Officer was delighted with the win: “Over the last 12 months we’ve increased overall employee engagement by 11%; 95% of our people believe that the FSCS makes a valuable contribution to the world we live in, and that passion has driven our customer satisfaction to over 80%.”
On Thursday 21 November, FSCS concluded its award-winning week with another trophy, this time at the Financial Innovation Awards for Best workplace transformation or employee engagement initiative. Presented by The London Institute of Banking and Finance, the awards celebrate creativity and innovation across the sector.
The award recognised the innovative and engaging approach FSCS took in 2019 when it launched its strategy Protecting the Future – FSCS into the 2020s with key stakeholders, the industry, and its people across London and Glasgow. It was collected by the FSCS Engagement Team: Sarah-Jane Savage and Anna McGregor. Sarah-Jane reflected on the week: “To be recognised in three national awards for our work is amazing and reflects our genuine commitment to getting people back on track after financial loss.”
To find out more about FSCS see our Mission and Strategy.
Latest News from
FSCS Temporary High Balance coverage extended05/08/2020 12:25:00
The Financial Services Compensation Scheme’s (FSCS) Temporary High Balance (THB) protection for deposits of up to £1m will be temporarily extended from six to 12 months for deposit-taker failures occurring from this Thursday, 6 August 2020.
FSCS adds further strength to its Board with three Non-Executive Director appointments30/07/2020 12:25:00
Mr Marshall Bailey OBE, Chair of the Financial Services Compensation Scheme (FSCS) yesterday announced the appointment of three new Non-Executive Directors to the FSCS Board.
FSCS enables 18,000 SVS Securities clients to have access to their money and assets27/07/2020 12:25:00
Around 18,000 former clients of wealth management firm SVS Securities plc can begin to access their money and assets from the new nominated broker ITI Capital Ltd as of friday (24 July 2020).
FSCS publishes its 2019/20 Annual Report and Class Statements09/07/2020 15:02:00
The Financial Services Compensation Scheme (FSCS) helped over 258,000 customers to get their lives, families and businesses back on track during 2019/20.
Stay safe from scammers06/07/2020 13:48:00
If you've dealt with a financial firm that's failed, then you’re at risk from scammers. But it’s easy to stay scam smart, spot fraudsters and keep safe online when claiming with FSCS.
E-money and prepaid accounts – why doesn’t FSCS protect my money?06/07/2020 10:20:00
E-money (electronic money) isn’t something FSCS protects – read on to find out why and how to check your money is safe.
Fiona Kidy appointed Chief Financial Officer03/07/2020 16:07:00
The Financial Services Compensation Scheme (FSCS) is pleased to announce Fiona Kidy as its newly appointed Chief Financial Officer (CFO) from 1 July, following a competitive recruitment process.
Keeping your money safe11/06/2020 12:25:00
Emma McAllister explains the process and limits of the FSCS protection scheme for banks, building societies and credit unions.