Information Commissioner's Office
ICO's blog on its information rights work
Colleagues from the ICO’s FOI Directorate share their experiences and involvement in raising awareness of our regulation of access to information legislation.
Supporting you to meet your information access requests
Our aim at the ICO is to ensure organisations provide the public with timely access to information. We speak regularly about supporting you to meet your requirements, and we’ve published two new products to help you achieve that goal.
We’ve added another topic to our FOI toolkit, which we launched last year. The new topic allows you to self-assess your performance when you refuse requests because they exceed the appropriate cost limit. You can complete the topic in stages or in full, and will receive a report showing an overall rating, action plan and helpful web links to relevant guidance. We know the toolkit is proving its worth, and feedback has been positive. We hope this next topic will provide practical support that will lead to improvements.
The toolkit is part of our ongoing work to support public authorities, particularly through the current challenges brought by the pandemic. As we set out in our regulatory approach, we continue to have a pragmatic approach, recognising the importance of transparency, and also the potential impact on public authorities’ timelines in supplying information. We will continue to take a pragmatic approach to resolving complaints, and would encourage any authorities facing challenges to stay in contact with us.
At the same time, we’ve published top tips for dealing with information access requests. The quick reference guide came about during engagement work carried out with the London Boroughs, where we sought to gain an understanding of compliance rates. During the process examples of good practice were identified and these form the basis of the guide. Born out of our London Boroughs work, the tips can be used across all organisations dealing with information access requests.
We hope our resources prove useful and we’ll continue to develop tools to help our information access colleagues in achieving their obligations.
Latest News from
Information Commissioner's Office
Tribute to His Royal Highness The Duke of Edinburgh12/04/2021 14:10:00
Statement from Elizabeth Denham, Information Commissioner.
Blog: Data Protection law can help create public trust and confidence around COVID-status certification schemes29/03/2021 12:25:00
Blog posted by: Elizabeth Denham, Information Commissioner, 26 March 2021.
Secretary of State for the Department for Digital, Culture Media & Sport and the Information Commissioner sign Memorandum of Understanding on data adequacy22/03/2021 14:33:00
Having left the EU, the Secretary of State for the Department for Digital, Culture, Media and Sport now holds powers to make independent UK data adequacy arrangements with new partners around the world, making it easier for organisations to send data internationally.
Blog: Building on the data sharing code – our plans for updating our anonymisation guidance22/03/2021 11:05:00
Data is the lifeblood of the digital economy, and the sharing of personal data is key to opening up new opportunities. Data shared in healthcare environments can map out trends and provide new insights to improve patient care, while in the financial sector, data sharing can help to protect against money laundering and ensure individuals are protected from fraud.
Secretary of State for the DCMS and the Information Commissioner sign Memorandum of Understanding on Data Adequacy19/03/2021 12:07:00
Oliver Dowden, Secretary of State for the Department for Digital, Culture, Media and Sport, now holds powers to make independent UK data adequacy arrangements.
Digital Regulation Cooperation Forum publishes its first annual plan of work10/03/2021 14:15:00
The Digital Regulation Cooperation Forum (DRCF) today outlined its priorities for the coming year, marking a step-change in coordination of regulation across digital and online services.
Blog: Supporting UK democracy through data protection with new political campaigning guidance09/03/2021 12:25:00
Blog posted by: Elizabeth Denham, Information Commissioner, 09 March 2021.
ICO fines firms for sending more than 2.7 million spam text messages during the pandemic05/03/2021 15:05:00
Two separate companies that sent nuisance text messages during the Covid-19 pandemic have been fined a total of £330,000 by the Information Commissioner’s Office (ICO).