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Guest blog: Read about Cogeco Peer 1's study on how IT decision makers in businesses feel they are being served by tech.

In an industry characterised by rapid change, IT leaders can struggle to keep their finger on the pulse when it comes to the latest technologies. Staying ahead of the pace of change is vital for the future competitiveness of a business. What was once the latest and greatest quickly becomes out-dated today, leaving businesses struggling to keep up. If adopted correctly, new technology has the ability to help businesses thrive, however it can cause detrimental effects by threatening to undermine organisations if implemented inappropriately.

To get a better sense of whether businesses feel supported by their IT partners in understanding and meeting these changes, Cogeco Peer 1 have commissioned a study canvassing the opinions of 150 UK IT decision-makers across retail, financial services, media, business services, and higher education to shed light on how well technology is serving businesses according to the people who know it best – those who are working with it.

It seems when it comes to the support businesses are receiving in the light of technological advancements, there is clearly room for improvement in terms of the IT systems and services IT vendors are delivering.

The study revealed that 55% of IT decision-makers feel they are struggling to keep up with the pace of technology, with 28% stating that they feel unable keep up with the increasing number of changes available to them, a significant factor that can lead to mistakes being made when decision makers are not fully informed.

It also highlighted that 81% of respondents say they have been let down by IT they’ve adopted in the past when it has not lived up to expectations, and shockingly almost half (48%) say this has happened on multiple occasions. The most common impact of this is reliability issues (65%) and not receiving the required service (57%). Equally alarming over half (52%) said higher costs are the outcome of implementing technologies that didn’t quite meet organisational needs.

The cost implications of adopting technologies unsuited to a business’ needs can be detrimental to an organisation, leaving them with expensive systems that don’t fully work while also leading to long-term issues.

For more information regarding the study, visit here.