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LGA responds to Which? report into poor broadband services
Cllr Gillian Brown, Vice Chair of the LGA's People and Places Board, responded to research by Which? which reveals that 16 million people experienced a problem with their home broadband in the last year
"Access to fast and reliable digital connectivity is increasingly a necessity for households. This research reinforces the LGA's warning that advertised broadband speeds, which are only available to 10 per cent of customers are misleading, and often don't reflect the experience of many users, particularly those in remote rural areas.
"Councils want to ensure everyone has good quality internet access. As part of our Up to Speed campaign, we have called for greater honesty and openness about the download and upload speeds customers are likely to receive depending on their location.
"Local government has invested more than £740 million in the roll-out of Superfast Broadband to over 4 million premises across the country and is committed to exploring with the communications industry, regulators and government how best to ensure residents across the country can benefit from public investment in new technology wherever they live."
Related information: http://www.which.co.uk/news/2017/04/millions-let-down-by-poor-broadband-service-which-fights-back/
Notes
The LGA launched its Up To Speed campaign last year and the website is here: LGAUpToSpeed.org
