Consumer Council for Water
Light appointed new water watchdog Chair
Ensuring water consumers’ views shape the decisions of water companies, regulators and policy makers and building a more resilient water sector that reflects people’s growing concern for the environment will be among the most pressing priorities for the new chair of the Consumer Council for Water (CCWater).
Robert Light has revealed some of the issues that will be high on his agenda after being appointed by the Department for Environment, Food and Rural Affairs (Defra) and Welsh Government.
The former Environment Agency board member succeeds Alan Lovell, whose term as chair of the independent water consumer body for England and Wales came to an end earlier in the spring.
Robert is no stranger to the water sector having championed the interests of consumers as the organisation’s Northern Chair for the past four years and he believes those experiences will stand him in good stead.
He recently said:
“It’s a great privilege to represent water consumers at a time when the industry is facing unprecedented scrutiny. Trust in companies will seep away unless they can convince customers they are motivated by the same things they value.
“People have never been more concerned about the future of our environment and need to know companies can be trusted to look after the water resources our lives depend on. They also want to see a more compassionate side to the industry that goes the extra mile to help the most vulnerable customers. My aim will be to ensure that everyone realises that the voice of CCWater is the voice of water customers and that it must be listened to.”
The father-of-three has spent half of his life as a member of Kirklees Council, where his proudest achievements included overcoming the odds to open what is now one of Yorkshire’s most successful comprehensive schools.
He ended his 26-year spell as a councillor in November 2018 but has since been appointed Head Commissioner of the Independent Commission on Civil Aviation Noise (ICCAN).
Tony Smith, Chief Executive of the Consumer Council for Water, recently said:
“Rob has been an outstanding advocate for consumers in the North of England and I expect him to build on that good work as our new chair.
“His and our immediate task is to make sure we secure the best possible deal for customers as the price review nears its conclusion. The foundations are in place – now it’s time to finish the job.”
Mr Light has been appointed for a period of three years until 5 June 2022.
Latest News from
Consumer Council for Water
General Election 2019 – what it means for our communications07/11/2019 13:20:00
The race for Number 10 is officially underway – and that has implications for a non-departmental public body like CCWater.
Water good lesson for a happy student house06/11/2019 09:20:00
So you’ve moved away from home into your student house and are starting to finally settle in. Making new friends and sharing new experiences can make it an exciting time – but it also brings fresh challenges and responsibilities too. To make life a little easier, we’ve compiled some of our favourite tips to help you save water and stay on top of your bills.
Frightfully good ways to save this Halloween31/10/2019 13:37:00
Receiving your water bill is enough to send shivers down the spine, especially if you are already struggling financially.
3 million households struggle to afford water bills despite rise in assistance30/10/2019 15:20:00
A new report by the Consumer Council for Water (CCWater) shows that almost 700,000 low-income customers received bill reductions through a range of assistance schemes in 2018/19 – up 28 per cent on the previous year.
Long-serving CCWater chief announces retirement25/10/2019 14:47:00
The Chief Executive of the Consumer Council for Water (CCWater) is set to retire from the watchdog after more than 14 years at the helm.
Water companies set out plans to thwart future droughts24/10/2019 10:15:00
Efforts to make sure there is enough water for the environment and future generations to thrive will be discussed when water companies meet with The Consumer Council for Water (CCWater) in Croydon on Tuesday (October 29).
Have your say on the water retail market21/10/2019 09:25:00
Giving business customers the chance to have their say about the retail water market will top the agenda when we hold our next business customer meeting in Birmingham on Thursday (24 October).
Action to end water poverty the focus of watchdog’s meeting18/10/2019 10:10:00
The strides made by water companies towards helping more cash-strapped households stay afloat will be scrutinised when the Consumer Council for Water (CCWater) meets in Weston-super-Mare on Thursday 24th October.