Driver & Vehicle Standards Agency
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Motorists warned about scam emails

DVLA warns the public of an email scam that asks drivers to verify their driving licence and vehicle tax details via an online link.

In some cases the email quotes a 16 digit reference number, telling drivers they’re due a refund for some of the payment made when they taxed their vehicle. They’re then asked to verify their bank details via an online link.

The email also claimes to have been sent from DVLA, appears to be an attempt to trick drivers into providing bank details. DVLA have not sent out an email asking customers to provide this information. DVLA does not ask customers to provide bank details via email.

We’re aware that some members of the public have received these emails and we strongly advise anyone who receives one of these or any similar email, to ignore it and not to follow the instructions given.

The government, led by Cabinet Office’s Government Digital Service (GDS), will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary. By using the online driving licence or vehicle tax transactions on GOV.UK you can be sure that you are dealing directly with DVLA.

You can find the online driving licence and vehicle tax services in the driving licence and vehicle tax sections of GOV.UK.

Channel website: https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency

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