Department for Work and Pensions
Next step for new service for benefit assessments announced
A single service to deliver all disability benefits assessments will be trialled before being rolled out nationally, the Government has announced.
Separate organisations currently run assessments for Personal Independence Payment (PIP) and the Work Capability Assessments in Employment Support Allowance and Universal Credit, using different IT systems. The new system will deliver all assessments using a single digital platform, developed and run by the DWP.
The new system, which will be launched in a region to be confirmed in due course, will mean that people in receipt of more than one benefit will not have to provide the same information multiple times.
Minister for Disabled People, Justin Tomlinson yesterday said:
We are committed to providing the best possible support for people with a disability. That’s why we have listened to feedback from both charities and claimants to bring all assessments under one roof.
It’s important we get this right, which is why we’ll trial the new service on a regional scale before rolling it out nationally.
These changes show that we are moving in the right direction and the planned Green Paper will go further as we continue to improve the experience for people with long-term health conditions and disabilities.
The new service will be developed initially from 2021 before a national rollout, to ensure high quality and consistent support.
The announcement provides the next steps on a commitment made in 2019 on exploring ways of improving support for disabled people, including reducing the need for face to face assessments and eliminating the need to supply the same information more than once; increasing people’s understanding and confidence in the benefits system.
Later in the year the Government will launch its national disability strategy to increase inclusivity in all spheres of life for disabled people.
Read the Minister for Disabled People’s written statement.
This single service will deliver the assessments for PIP and also the Work Capability Assessments in Employment and Support Allowance and Universal Credit.
Contact Press Office
Media enquiries for this press release – 020 3267 5144
London Press Office (national media and London area enquiries only – not questions about personal claims) 020 3267 5144
Out-of-hours (journalists only) 07623 928 975
England and Wales (local media enquiries) 029 20 586 then 097 or 098 or 099
Scotland (local media enquiries) 0131 310 1122
Follow DWP on:
Latest News from
Department for Work and Pensions
New National Disability Strategy launches28/07/2021 11:05:00
More accessible housing, easier commuting and better job prospects are set to become reality for millions of disabled people in the UK through actions set out in the government’s National Disability Strategy.
The Pensions Ombudsman to continue tenure23/07/2021 14:20:00
Anthony Arter will continue in his role as the Pensions Ombudsman for another year.
Disabled people to have their say in shaping the future of the benefits system21/07/2021 11:20:00
The new Health and Disability Green Paper – launched yesterday – will pave the way for a fairer future of the benefits system to better meet the needs of disabled people and those with health conditions.
Government announces package of measures to support road haulage industry20/07/2021 15:29:00
Measures introduced to support recruitment and retention within the road haulage industry to ease pressure on the sector.
Cohabiting couples to benefit from changes to bereavement benefit rules16/07/2021 13:10:00
Baroness Stedman-Scott yesterday set out plans to extend bereavement support to cohabiting couples with children.
Savers urged to be savvy before shifting savings09/07/2021 14:10:00
Plans to support savers seeking access to their pension pots are outlined today in a change to ensure people are fully informed before moving their money.
Fast-tracked access to benefits for people with terminal illness expanded08/07/2021 16:35:00
Fast-tracked access to benefits will be extended to more people diagnosed with a terminal illness, increasing the support for those nearing the end of their lives.
Greater stewardship sets course for a greener future08/07/2021 14:30:00
Pension schemes are joining forces to ensure they can contribute to a more sustainable society, as Britain builds back better, fairer and greener.