Ofgem welcomes Energy Theft hotline launch, with Crimestoppers
Ofgem’s Chief Executive Dermot Nolan comments: “Energy theft costs the UK hundreds of millions of pounds each year and puts people’s lives at risk. This is why we’re working with the energy industry to clamp down on this crime.
The hotline will be an important tool to help end this offense. We are urging the public to use it, and pull the plug on energy theft once and for all.”
- In 2014 energy regulator Ofgem put new licence obligations on suppliers and network operators in place, giving them the responsibility of detecting, preventing and investigating energy theft. It also required them to set up and run a centralised Theft Risk Assessment Service (TRAS).
- To report theft call 0800 023 2777, or learn more visit www.stayenergysafe.co.uk.
Latest News from
Ofgem reorganisation16/01/2018 11:25:00
Ofgem will be putting in place a new streamlined organisational structure in April so it can better focus on protecting consumers.
Ofgem publishes supplier standard variable tariff league table21/12/2017 12:25:00
SSE has come bottom of Ofgem’s new league table ranking the ten largest suppliers on how many customers on poor value standard variable tariffs they have.
Ofgem publishes latest annual reports on energy network price controls20/12/2017 12:15:00
Ofgem has published the 2016/2017 annual reports on the energy network companies’ price controls.
Ofgem’s compliance work with npower and E.ON11/12/2017 10:20:00
Ofgem has worked with npower and E.ON, after they wrongly told customers whose contract was due to end that they’d incur exit fees if they switched supplier during the last 49 days of a contract (the ‘switching window’).