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Patients Association - CQC to investigate Southern Health NHS Foundation Trust

The Patients Association welcomes the Care Quality Commission (CQC) announcement that they are going to look into the serious failings in care at Southern Health NHS Foundation Trust.

The Patients Association has worked closely with the family of Jo Deering, a mental health patient who committed suicide after receiving poor care at Southern Health Trust. 

Katherine Murphy, Chief Executive of the Patients Association said: “The Patients Association has repeatedly asked for an honest explanation into the death of Jo Deering. The Patients Association continues to support the family. We remain concerned that it has taken so long for an investigation to occur and the unnecessary distress that this has caused Jo’s family. 

All that Jo’s family wanted was an open and honest investigation of what happened. Yet again the NHS has failed so many patients by not operating an effective complaints and investigation process.

The Patients Association now asks the CQC not to delay, so that patients and their relatives do not endure further pain and suffering.

We ask for an independent and honest investigation into Jo’s death. As an organisation we no longer want to just hear assurances from Trusts that they will implement action plans. The Patients Association now wants to see real evidence of change. 

We have been hearing from patients and relatives through our national helpline for far too long about the unnecessary suffering caused by Trusts and those in positions of authority. The Patients Association today calls for meaningful evidence of change. Patient-centered learning needs to be the goal for every Trust in the country. 

The Patients Association would like to see a whole system change. What we need is a well-structured investigative system, and not a bureaucratic complaints process.”

Notes to Editors:

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