Retail water market hits 100,000 switches
Interest in the business retail water market is on the increase, according to figures released by market operator MOSL today. Over 100,000 eligible business sites have now switched water and wastewater supplier since the market opened ten months ago.
The retail water market, which launched on 1 April 2017, allows eligible non-household customers in England to choose their water and wastewater supplier. The market gives customers more options for their water services, allowing them to negotiate with retailers regarding price and to choose a service package to suit their needs.
Ofwat Senior Director, Emma Kelso said:
“Our overall goal with the retail water market is to promote customers’ trust and confidence in water and wastewater, and these figures today show that businesses are taking advantage of the open market.
“Business water customers have the opportunity to save on the whole bill; particularly through water efficiency services, customer service, interaction with retailers and opportunities for reduced administration costs.
“There’s scope for much more to come as the market develops and grows and that will only benefit customers in the long term.”
Ofwat Press Office:
Fintan Hastings, Senior Associate – Media Relations
Tel: 0121 644 7642
Latest News from
Ofwat statement on Southern Water investigation03/02/2018 07:20:00
Ofwat has opened an investigation to consider whether Southern Water has breached its statutory duties and licence obligations, which fall under our remit to enforce.
Service Delivery Report – Water companies’ performance in 2016/1701/02/2018 14:20:00
Water companies are responding to many of the challenges laid down by Ofwat at the 2014 price review, however there remains room for improvement, the regulator’s Service Delivery Report published today reveals.
Ofwat takes to the airwaves to spark innovation in water sector31/01/2018 10:15:00
Ofwat will seek to channel innovation in the water sector this February, with a new digital campaign aimed at encouraging water companies to fully embrace innovation and the opportunities it brings.
Nine months on: retail water market remains buoyant26/01/2018 10:25:00
The third quarter of 2017 saw the largest number of switches of water and wastewater supplier since the retail water market opened, data published today by market operator MOSL reveals.